In the latest column, the discussion focuses on the future of customer service as artificial intelligence takes on a significant role. With AI handling about 85% of customer interactions, the question arises: what will humans do? The answer lies in building relationships, managing exceptions, and overseeing processes. While AI efficiently manages routine issues, humans will ...
By 2030, 45% of jobs will involve AI, revolutionizing the workforce, especially in digital Marketing. Companies using AI in their Marketing have seen a remarkable 35% reduction in costs and significant audience engagement. While 72% of businesses have adopted AI, many have yet to fully leverage its capabilities. AI agents streamline Marketing efforts by analyzing ...
The impact of artificial intelligence (AI) on the job Market is a topic of debate. While some believe AI will generate millions of new jobs and enhance productivity, others fear it will eliminate significant employment sectors. Evidence so far is mixed, with industries seeing both job growth and reductions, particularly in white-collar roles. Businesses are ...
As we transition into the era of advanced artificial intelligence, Scale AI founder Alexandr Wang shares insights on the future of work. He believes that instead of losing jobs to AI, people will shift into management roles, overseeing groups of AI agents. Wang highlights that while some jobs, especially in administrative sectors, may be disrupted, ...
AI agents, a new form of artificial intelligence, are emerging as powerful tools capable of performing tasks across various platforms with little human help. While they promise to enhance productivity in industries, including media, there are concerns about potential job losses and economic impacts as these systems take on roles traditionally held by people. Sam ...
Sam Altman, CEO of OpenAI, faces tough questions about how to prepare children for an AI-dominated future. In a recent interview, he acknowledged the rapid advancements in artificial intelligence, emphasizing that while some predict a future of leisure, humans are inherently driven to create and contribute. However, he admits the transition to a world with ...
Sam Altman, the CEO of OpenAI, admits he doesn’t have clear answers about preparing children for a future dominated by artificial intelligence. In a recent interview, he expressed skepticism about the idea that people will become obsolete, emphasizing our intrinsic drive to create and contribute. Altman shared insights from a gathering in Paris focused on ...
In 2025, agentic AI is set to change how businesses operate and connect with customers. This shift is driven by multimodal AI agents, advanced systems that can analyze various data types—like text, images, and audio—to make independent decisions and adapt over time. Platforms like Jeda.ai are leading this transition, helping companies automate tasks, enhance decision-making, ...
Workday, a leader in HR software, recently laid off around 1,750 employees, nearly 8.5% of its workforce, before launching a new AI system called the Agent System of Record. This system, announced on February 11, 2025, aims to manage AI agents across Workday’s platform and third-party applications, optimizing businesses’ digital workforces. Executive chair Aneel Bhusri ...
Workday, a leader in HR software, recently laid off about 1,750 employees before unveiling its new AI Agent System on February 11. This system aims to manage all Workday’s AI agents across various platforms, enhancing business efficiency and growth in a digital workforce. Despite concerns over job security due to AI integration, Workday’s co-founder, Aneel ...
