Articles for tag: AI solutions, cloud marketplace, customer experience, Digital Transformation, Five9, global availability, Google Cloud

Market News

Five9 Launches Global Availability on Google Cloud Marketplace for Enhanced Cloud Contact Center Solutions

Five9 has announced its global availability on Google Cloud Marketplace, introducing a new version of its AI Agents tailored for Google Cloud. This allows businesses worldwide to easily implement AI-driven customer experience solutions, enhancing engagement through personalized interactions. With streamlined deployment and management, companies can optimize agent productivity and reduce customer wait times. The collaboration ...

Market News

Five9 Unveils Winners of CX Awards: Celebrating Excellence in Customer Experience Innovation

Five9 has announced the winners of its New Era of CX Awards 2024, recognizing companies and individuals making significant strides in customer experience (CX) and artificial intelligence (AI). The awards celebrate innovative organizations like The Ivy Collection, Mason Companies Inc., US Radiology Specialists, Exact Sciences, and TruConnect Communications, each showcasing how they use the Five9 ...

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