Salesforce has introduced Agentforce 2dx, marking a major upgrade in its AI platform aimed at making AI more accessible for businesses. This new release includes the Agentforce Developer Edition, a free environment for developers and admins, enabling them to create and deploy smart AI agents easily. Key features of Agentforce 2dx involve enhanced integration with ...
Microsoft is thrilled to introduce significant updates to Azure AI Foundry, a platform designed for creating and managing advanced AI applications. These updates feature the powerful new GPT-4.5 model, enhanced customization techniques, and new enterprise tools aimed at improving productivity and innovation. GPT-4.5 offers improved natural interactions, reduced errors, and better alignment with user instructions, ...
SupportLogic has introduced the Cognitive AI Cloud, an advanced platform designed to enhance customer support operations in enterprises. This AI-native system enables intelligent, autonomous agents that can understand context and integrate seamlessly with existing workflows. The platform addresses common challenges in enterprise support, such as data silos and communication gaps, while automating complex tasks like ...
In December 2024, Salesforce made headlines with the launch of Agentforce 2.0, positioning itself as a leader in enterprise AI. This new platform features pre-trained autonomous agents and a low-code builder, allowing businesses to streamline operations, particularly in sales and customer service. Competing companies like Workday, ServiceNow, and SAP have also introduced AI agents, each ...
CIOs are increasingly exploring small language models to address high computing costs and issues like model hallucinations in AI. These smaller models, characterized by fewer parameters than large language models, offer a more efficient option for specific tasks. As businesses seek expertise tailored to their fields, the adoption of small language models is projected to ...
Glean is enhancing its Work AI platform with Glean Agents, allowing employees to easily create AI-powered agents for automating workflows. This new feature combines structured enterprise data and real-time internet information, making it a powerful tool for businesses. Unlike typical AI agents that operate within specific departments, Glean’s agents can work across the entire organization ...
The Cloud Wars Agentic AI Definition Series begins with a roundtable discussion exploring the transformative potential of agentic AI in business. This innovative technology enables AI agents to operate autonomously, mimicking human decision-making and enhancing productivity. ServiceNow plays a key role by providing an ecosystem that integrates AI into enterprise workflows, allowing companies to start ...
In this episode of the podcast, Josh Bersin explores the transformative impact of multi-functional AI agents on enterprise operations. He discusses how these advanced technologies are rapidly evolving to replace outdated software systems, potentially saving businesses billions. While this transition won’t happen overnight, Bersin introduces a four-stage model that companies can follow to effectively integrate ...
Kore.ai has launched “AI for Process,” a no-code platform aimed at improving complex business processes with intelligent AI agents. This innovative solution allows companies to create, deploy, and manage custom AI applications effectively. Unlike traditional automation, which relies on rigid rules, this platform enables autonomous AI agents to handle intricate tasks and make decisions independently. ...
Kore.ai has launched AI for Process, a no-code platform designed to enhance and automate complex business operations using advanced artificial intelligence. This platform allows companies to create, manage, and deploy custom AI agents that can understand context, make informed decisions, and streamline workflows across various systems and cloud services. Key features include an intelligent agent ...
