Aisera Launches New Framework to Evaluate Customer Experience and Enhance Business Strategies
Aisera, a top provider of Agentic AI solutions, recently unveiled a new benchmarking framework for assessing AI agents in real-world enterprise settings. This innovative study has been accepted at the ICLR 2025 Workshop, aiming to enhance trust in Large Language Models (LLMs). Co-authored by Aisera experts and Stanford researchers, the CLASSic framework focuses on five ...