Discover the evolving landscape of AI-powered customer interactions with our essential glossary. Whether you’re new to AI Agents or looking to enhance your strategy, this comprehensive guide covers all the key terms you need to know. At Regal, we offer more than just typical chatbots—our AI Agents are human-like, always available, and seamlessly integrated with ...
A major change is happening in enterprise software, highlighted by a public exchange between Microsoft CEO Satya Nadella and Salesforce CEO Marc Benioff. Nadella believes traditional software will fade as AI-driven agents revolutionize enterprise processes. In contrast, Benioff sees AI as a tool to enhance existing platforms. This disagreement underscores a broader transformation where companies ...
A major shift is happening in enterprise software, with Microsoft CEO Satya Nadella and Salesforce CEO Marc Benioff publicly clashing over the role of artificial intelligence. Nadella argues that traditional software will be replaced by AI-driven agents, while Benioff believes AI will enhance existing platforms. This rivalry showcases a broader transformation where data become vital ...
In my upcoming talk, I will explore the role of AI Agents and Programmable Organisations, highlighting the growing divide between companies that actively experiment with these technologies and those that view AI as just a theoretical concept. The businesses embracing AI are uncovering new organizational opportunities, while others face mounting anxiety in board meetings. For ...
The procurement technology landscape is rapidly changing, largely due to advancements in artificial intelligence. AI agents are at the forefront of this shift, combining generative AI with process automation to transform how companies manage spending and improve operations. Unlike traditional AI, which often requires human oversight, these agents can autonomously learn, adapt, and execute complex ...
The AI Agent & Copilot Podcast explores the latest advancements in AI Copilot technology from Microsoft. In this episode, Geoff Ables from C5 Insight discusses his upcoming sessions at the AI Agent & Copilot Summit. He emphasizes the importance of AI in transforming businesses and highlights how organizations can benefit from becoming more familiar with ...
hipages Group, an online marketplace connecting tradies and homeowners, is leveraging AI technology to streamline various processes. The company is focusing on using AI for contract reviews, summarization, and automating tradie license approvals. Lucy Thompson, legal counsel at hipages, highlighted how AI aids the legal team in identifying problematic contract clauses and generating draft clauses. ...
Amdocs has launched its amAIz Suite on the Google Cloud Marketplace, marking a significant step in promoting generative AI within the telecommunications sector. This collaboration allows communications service providers (CSPs) to easily access Amdocs’ AI solutions, benefiting from Google Cloud’s powerful and secure infrastructure. The suite features new amAIz Agents that utilize Google Cloud’s advanced ...
This article explores the transformative impact of AI agents on citizen development, highlighting a shift in how users interact with technology. As Microsoft CEO Satya Nadella suggests, we are moving towards an “agentic world” where users will simply communicate their needs to AI agents instead of navigating traditional software applications. This change revolutionizes the way ...
APIDNA, a leader in AI-driven API and software integrations, has appointed Massimo Pezzini and Dr. David Roldán Martínez as Strategic Advisors. Tim Dutta, the founder, expressed enthusiasm about their experience in APIs and autonomous AI agents, which will help shape APIDNA’s strategic vision and client relationships. Pezzini, a former Gartner VP, highlights the importance of ...
