The Evolution from Chatbots to AI Agents: Understanding the Journey of Intelligent Automation
The recent shift in the chatbot landscape, marked by the rise of AI Agents, has prompted a significant transformation in the industry. Companies like Kore.ai, previously recognized for their conversational AI platforms, are now adapting to this new reality as Gartner has discontinued the Magic Quadrant for Enterprise Conversational AI Platforms. This disruption offers fresh ...
