Applied Labs, founded by veterans from Scale AI, recently secured $4.2 million in seed funding to enhance AI reliability for business operations and support tasks. Many companies struggle with unreliable AI, but Applied Labs aims to solve this by developing AI agents that efficiently handle complex workflows. The team combines advanced technology with a human-in-the-loop ...
Applied Labs, a company founded by former Scale AI leaders Michael Woo and Soham Waychal, recently secured $4.2 million in funding to innovate AI deployment for complex business processes. Their main focus is on improving customer support and operations through advanced AI agents that combine machine efficiency with human expertise. With a total of $5.2 ...
Applied Labs, founded by former Scale AI leaders, has secured $4.2 million in funding to revolutionize how businesses use AI for complex support and operations tasks. The company’s innovative approach combines advanced AI technology with human oversight, ensuring reliability in mission-critical workflows. Their AI agents are designed to improve efficiency in customer support and operations ...
Meta Platforms is eyeing a significant $100 billion opportunity in artificial intelligence (AI) by helping businesses create their own AI chatbots. These chatbots can enhance customer support and streamline sales, tapping into Meta’s vast network of over 200 million businesses. As more companies adopt this technology, Meta could see revenue from 1.6 daily chatbot conversations ...
As businesses enter 2025, there’s a growing focus on agentic AI, with many organizations eager to adopt this technology. Experts note the rapid rise in research and vendor offerings related to AI agents, but caution that successful implementation is not guaranteed due to potential security risks and gaps in readiness. While some companies, like SharkNinja, ...
Zendesk AI offers a smart way to automate customer interactions, helping support teams boost productivity by up to 80%. While it’s great for managing external support issues, it can fall short in streamlining internal workflows. This article delves into the benefits of Zendesk AI, including its ticket routing and triage capabilities, and highlights how Lindy ...
Zendesk AI helps automate customer interactions, claiming to save up to 80% of your team’s time, which can significantly boost productivity. While it’s great for handling external support, it doesn’t fully address internal workflow management. This is where Lindy comes in. Lindy optimizes internal processes and integrates with your daily tools, enhancing overall efficiency. In ...
In the growing world of AI, many are puzzled by the terms “AI agents” and “AI chatbots.” While AI chatbots, like ChatGPT, are designed for conversing and answering simple queries, AI agents are more advanced. They can make decisions and perform tasks autonomously, with little to no human input. AI agents can access real-time data ...
Voice AI agents are changing the way large companies run their contact centers by automating customer interactions. This technology allows businesses to provide faster and more consistent support while freeing up human agents to tackle more complex issues. These advanced solutions make customer service more personalized and accessible. In this article, we’ll discuss effective Voice ...
Amazon is entering the AI game with a new chatbot named Rufus, designed to help customers navigate their shopping experience. Rufus can answer questions about products, assist in comparisons, and even offer gift ideas. Users can find Rufus in the Amazon app or on the website, where it suggests questions based on recent activities. While ...
