A recent article highlights the rising influence of AI stocks in the Market, specifically examining Salesforce, Inc. (NYSE:CRM). As AI technology fuels the fourth industrial revolution, the global AI Market is expected to grow significantly, reaching $1.3 trillion by 2030. Companies investing heavily in AI infrastructure are seeing stock price increases, despite recent Market sell-offs. ...
Generative artificial intelligence (AI) is just beginning to show its potential, transitioning from a supplementary tool to a new phase known as Agentic AI, which automates tasks traditionally performed by humans. Salesforce is leading this shift, integrating Agentic AI into its customer relationship management software. This technology could revolutionize customer interactions, allowing businesses to operate ...
The future of Customer Relationship Management (CRM) is centered on improving data quality instead of focusing solely on advanced technologies like AI. Industry experts, including Michael Fauscette, Sheryl Kingstone, Liz Miller, and Rebecca Wettemann, emphasize that CRM success depends on effectively managing and utilizing data. They argue that, despite the buzz surrounding AI, it is ...
