Gong, a leader in revenue AI, has launched over a dozen AI agents specifically designed to boost the performance of revenue teams. These agents streamline workflows, provide actionable insights, and enhance customer experiences while prioritizing human connections. Many businesses face challenges in implementing AI effectively, often lacking the technical resources needed. Gong’s solution addresses these ...
Robin Gilthorpe, CEO of Earnix, emphasizes the importance of utilizing both generative AI and traditional machine learning in the insurance industry. He warns that choosing only one of these technologies could limit potential benefits. In an interview with Insurance Post, Gilthorpe highlights that while there are overlapping use cases for both AI types, they each ...
Fullstory, a behavioral data company, has introduced StoryAI and new solutions designed to provide businesses with valuable insights into customer and employee behavior. These AI agents enhance Fullstory’s products, enabling companies to work smarter by identifying patterns, predicting user actions, and delivering personalized experiences. According to CEO Scott Voigt, the aim is not to replace ...
Fullstory, a leader in behavioral data, has launched innovative tools to help businesses gain customer and employee insights, improve decision-making, and enhance digital experiences. Their new AI-driven solutions, including StoryAI and Workforce, allow companies to analyze complex data more effectively and streamline operations without manual effort. StoryAI enables businesses to quickly identify user struggles, predict ...
Fullstory, a leader in behavioral data solutions, has launched innovative tools to help businesses gain valuable insights into customer and employee behaviors. Their new offerings, powered by AI, allow companies to optimize digital experiences and make data-driven decisions more efficiently. The StoryAI feature helps in simplifying data analysis and enhancing personalization without manual effort. Additionally, ...
Microsoft has launched two innovative AI sales agents designed to enhance sales efficiency. The Sales Agent utilizes predictive analytics to identify promising leads and streamline customer interactions, allowing sales teams to focus on high-value prospects. Meanwhile, the Sales Chat agent provides quick access to customer insights through conversational AI, enabling sales professionals to craft effective ...
Gainsight, a top Customer Success platform, has introduced the first AI customer agent for Slack, marking its entry into the Slack Marketplace. This innovative tool integrates Gainsight’s customer insights directly into the Slack messaging app, allowing users across an organization to access real-time information without switching platforms. With this AI agent, team members, including those ...
Snowflake and Anthropic have announced a significant partnership aimed at integrating AI agents into corporate data systems. This collaboration allows organizations to analyze large datasets securely using Anthropic’s Claude 3.5 model within Snowflake’s Cortex Agents platform. The integration addresses key challenges in enterprise AI, ensuring sensitive data remains protected while enhancing productivity. The Cortex Agents ...
