Articles for tag: agentic AI, AI in healthcare, customer experience technology, Healthcare Automation, HIMSS 2025, patient interactions, Talkdesk

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Transforming Healthcare: Talkdesk AI Agents Enhance Patient Experience with Agentic AI Solutions

Talkdesk, a leading provider of AI-powered customer experience technology, is revolutionizing the healthcare sector by enabling organizations to offer seamless self-service options for patients. Their latest innovation, Talkdesk AI Agents for Healthcare, introduced at HIMSS 2025, automates common patient inquiries like appointment scheduling and prescription refills, allowing human agents to focus on more complex issues. ...

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