Articles for tag: agent productivity tools, AI-driven insights, customer experience enhancement, customer service automation, knowledge base improvement, ticket management software, Zendesk AI

Unlock Enhanced Support with Zendesk AI and Copilot: A Comprehensive Guide to Getting Started

Zendesk AI enhances customer service by providing intelligent tools based on extensive data from customer interactions. It allows businesses to improve their service experience through features like AI agents, productivity tools for staff, and real-time insights for administrators. This article outlines the various AI capabilities available in Zendesk, detailing how to set them up and ...