Articles for tag: AI Agents, conversational AI, customer engagement, generative AI, Gupshup, industry recognition, technology innovation

March 12, 2025

Gupshup Recognized as Leader in Conversational AI Innovation and Awarded for Ready AI Agents Excellence

Gupshup, a leader in Conversational AI, has received notable recognition from various analyst firms for its innovative AI capabilities. The company has been highlighted in Gartner’s Competitive Landscape for Conversational Solutions and named an ‘Established Leader’ in Juniper Research’s Conversational AI leaderboard. It was also recognized as a “Major Player” in the IDC MarketScape assessment ...

March 12, 2025

Market News

Ai Agents

Gupshup Recognized for Innovation in Conversational AI and Awarded Top Analyst Accolades for Ready AI Agents

Gupshup, a leading Conversational AI platform based in Mumbai and San Francisco, has received accolades from notable analyst firms for its innovative AI solutions and Market leadership. Recognized in Gartner’s Competitive Landscape and Juniper Research’s AI Leaderboard, Gupshup stands out for its advanced capabilities in Generative AI and AI Agents. CEO Beerud Sheth emphasized that ...

March 10, 2025

Market News

Ai Agents

Exploring the Market Size of AI Agents in eCommerce: Trends and Future Growth Potential

The AI agents in eCommerce Market is rapidly growing, expected to reach approximately USD 282.6 billion by 2034, up from USD 3.6 billion in 2024, reflecting a remarkable annual growth rate of 54.7%. North America currently leads the Market, contributing over 38.5% of the total revenue. AI agents, including chatbots and virtual assistants, significantly enhance ...

March 7, 2025

Market News

Ai Agents

Enhancing Communication and Collaboration with AI Agents for Superior Employee and Customer Experiences

Discover how AI is changing the workplace with the upcoming session featuring Smita Hashim, Chief Product Officer at Zoom. Learn about Zoom AI Companion and its role in enhancing collaboration, boosting productivity, and strengthening connections among teams. Find out how AI-powered tools are making teamwork easier, automating repetitive tasks, and providing valuable insights to improve ...

March 7, 2025

Market News

Ai Agents

New AI-Powered Martech Innovations: Key Highlights and Releases from March 6 to Elevate Your Marketing Strategy

If you want your product to feel trendy, adding “agent” to its name might do the trick, as seen with Demandbase’s new Agentbase and Salesforce’s Agentforce. Marketers love jumping on trends, making it easier to recognize when certain technologies emerged. This week, various companies introduced exciting AI-powered tools: Tavus unveiled advanced models for video interactions, ...

March 7, 2025

Market News

Ai Agents

AI-Powered Martech Innovations and News: Key Releases and Updates for March 6, 2023

The latest trend in Marketing is adding “agent” to product names, as seen with Demandbase’s new Agentbase and Salesforce’s Agentforce. This catchy naming style reflects marketers’ desire to stay ahead of tech trends. Realizing the growing influence of AI, several companies have launched innovative tools: Tavus debuted models for human-AI interaction, Semrush introduced AI Optimization ...

March 6, 2025

Market News

Ai Agents

Maximize Efficiency: How Agentforce AI Agents Transform Customer Support by Salesforce’s Rahul Auradkar

In the latest episode of No Jitter’s Conversations in Collaboration, Salesforce’s EVP and GM Rahul Auradkar discusses key trends in enterprise communication and AI. He highlights Salesforce’s innovative Agentforce platform, which enhances customer interactions by integrating AI agents and human agents seamlessly. Auradkar explains how Salesforce’s unified data layer enables better customer engagement by leveraging ...

March 5, 2025

Market News

Ai Agents

Microsoft Unveils Sales-Focused AI Agents to Boost Business Efficiency and Drive Revenue Growth

Microsoft has announced the launch of two new AI sales agents named Sales Agent and Sales Chat, aimed at enhancing sales processes. These tools integrate with Dynamics 365 and Salesforce, allowing sales teams to manage and close deals more effectively. The Sales Agent autonomously researches leads, arranges meetings, and contacts customers using company data and ...

March 4, 2025

Market News

Ai Agents

The Rise of Agents: Transforming Customer Interactions with Adaptive Experiences for Enhanced Engagement and Satisfaction

In 2025, companies are expected to significantly enhance their use of AI, shifting from basic applications to more advanced, innovative approaches in customer experience (CX). Winning brands will focus on creating adaptive experiences by leveraging AI agents, which will handle complex tasks and offer personalized interactions. This transition will require organizations to integrate advanced AI ...

March 4, 2025

Market News

Ai Agents

reAlpha’s AIChat Launches Next-Gen AI Agents for Enhanced Customer Engagement and Support Solutions

reAlpha Tech Corp is enhancing business interactions through its subsidiary, AiChat, which has launched AI-powered digital agents called AI Agents. These agents, featuring Voice AI and Agentic AI, aim to personalize customer engagement by adapting to past conversations and preferences. Voice AI enables real-time, human-like interactions with multilingual support, while Agentic AI offers autonomous and ...