Articles for tag: AI Agents, AI Integration, business technology, CIO Insights, Cuein acquisition, Enterprise Automation, ServiceNow

January 30, 2025

ServiceNow Elevates IT Services with Agentic Capabilities and Thousands of Pre-Built AI Agents for Enhanced Efficiency

ServiceNow is set to enhance its AI agent portfolio to address barriers that enterprises face when adopting new technology. These improvements include the launch of an AI Agent Orchestrator, which will streamline communication and workflow management among agents. Additionally, ServiceNow will introduce thousands of pre-built AI agents and a customizable AI agent studio for customers. ...

January 17, 2025

Market News

Ai Agents

ServiceNow Acquires Cuein to Enhance AI Agents with Powerful Conversation Analytics for Superior Customer Experience

ServiceNow, a leader in AI-driven business solutions, has announced its acquisition of Cuein, an innovative platform that specializes in analyzing conversation data powered by artificial intelligence. This move aims to boost the capabilities of ServiceNow’s AI Agents, allowing them to better understand and transform customer interactions across various channels into usable insights. By bridging fragmented ...