CSS Uses AI for Data Collection: Transforming Insights into Actionable Strategies for Businesses
CSS Impact, a company based in Woodland Hills, has been evolving for two decades to enhance efficiency in financial services. Recently, they introduced AI-powered debt collectors named Ava and Ivan, which offer 24/7 support and can communicate in over 40 languages. Ava focuses on inbound client services, answering questions and handling documentation, while Ivan assists ...
