Unlocking Zendesk Help: Essential Tips and Resources for Effective Customer Support in April 2025
Discover the latest updates from Zendesk, featuring a host of new tools and enhancements designed to streamline your customer support experience. Noteworthy changes include a centralized AI hub for managing Copilot features, the ability for admins to deactivate Agent Home, and the introduction of custom intents for improved workflow optimization. Other enhancements include new generative ...