Articles for tag: AI Agent, Automation, Brinks Home, conversational AI, Cresta, customer experience, Net Promoter Score

March 3, 2025

Cresta AI Agent: Transforming Customer Service with Human-Like Conversational AI and Smart Automation Solutions

Cresta, a leader in contact center AI, has successfully rolled out its AI Agent platform with Brinks Home, a home security provider. This innovative solution creates human-like conversational experiences by combining advanced language models with precise business logic. Cresta’s AI Agent aims to enhance customer interactions while reducing costs through automation, moving beyond traditional chatbot ...

February 27, 2025

Market News

Ai Agents

Cresta Unveils Rapidly Scaling AI Voice Agents Now in Production for Enhanced Customer Engagement and Efficiency

Cresta AI Agent has transformed customer service for Brinks Home Security by automating conversations with a human-like touch. Launched in October 2024, this advanced AI combines state-of-the-art language models with business logic to understand and resolve complex customer issues with empathy. The results have been impressive, boosting Brinks’ customer satisfaction scores and enhancing employee efficiency. ...

February 25, 2025

Market News

Ai Agents

Decagon Voice Launch: Transforming AI Communication with Decagon AI’s Latest Innovation

Decagon is excited to introduce Decagon Voice, a new AI solution designed for businesses to enhance customer support over the phone. With advanced voice technology from ElevenLabs, these AI voice agents deliver highly realistic conversations, making phone interactions as smooth and effective as chatting online. Customers often prefer voice support, and Decagon aims to provide ...

February 25, 2025

Market News

Ai Agents

Two AI Agents Transition from English to Sound Level Protocol in Insightful Demo of Conversational AI Technology

This demo showcases two AI agents engaging in a conversation and seamlessly switching from English speech to a sound level protocol once they recognize each other as AI. The agents utilize a simple tool that activates when they confirm their AI status and agree to switch modes, moving from ElevenLabs to ggwave’s data transmission over ...

February 22, 2025

Market News

Ai Agents

Discover the Ultimate Weather App: Efficient State Management for AI-Powered Conversations and Enhanced User Experience

Discover how to build a smart weather app that keeps track of your conversations! This article explains how to create an AI assistant using LangGraph and the Groq API, allowing users to ask about the weather with follow-up questions seamlessly. You can learn to set up state management that remembers previous inquiries, ensuring a natural ...

February 22, 2025

Market News

Ai Agents

Discover the Ultimate Weather App: Efficient State Management for AI-Powered Conversations and Enhanced User Experience

This article guides you through building an innovative weather app with advanced state management that allows it to remember past conversations. Using the LangGraph and Groq API, this app functions like a smart weather assistant, so you can ask follow-up questions easily, such as “What’s the weather in New York?” and then “How about tomorrow?” ...

February 18, 2025

Market News

Ai Agents

Gupshup Launches AI Agent Library to Enhance Conversational Experiences and Streamline Business Communication

Gupshup has launched the AI Agent Library, featuring 15 customizable AI agents designed to enhance business-to-consumer engagement during Marketing, selling, and support. These agents utilize advanced language models for meaningful conversations and can be integrated into various channels, including WhatsApp and SMS. Built on the Gupshup Conversation Cloud, they support multi-turn interactions and can manage ...

February 13, 2025

Market News

Ai Agents

Gupshup Launches Pre-Built AI Agents to Transform Financial Services Firms’ Customer Engagement and Efficiency

Gupshup, a SaaS-based conversational messaging platform, has launched its AI Agent Library, featuring 15 customizable AI agents tailored for the financial services sector. These agents aim to enhance customer engagement and drive revenue growth by improving lead acquisition and ensuring compliance. Built on Gupshup’s Conversation Cloud, the agents utilize large language models for rich interactions ...

February 13, 2025

Market News

Ai Agents

Accelerate AI Adoption with Gupshup’s Pre-Built, Industry-Trained Multimodal AI Agents for Businesses

Gupshup, a leading Conversational AI platform, has introduced its new AI Agent Library, featuring 15 customizable AI agents designed to enhance business performance. Launched on February 13, 2025, this innovative suite aims to speed up how companies interact with customers, helping them boost revenue and improve operational efficiency. Tailored for B2C engagement across various industries ...

February 13, 2025

Market News

Ai Agents

Accelerate AI Adoption with Gupshup’s Pre-Built, Industry-Trained Multimodal AI Agents for Businesses

Gupshup, a leading Conversational AI platform, has just launched its innovative AI Agent Library in Jakarta, featuring 15 customizable AI Agents designed to enhance business efficiency and boost revenue. This library allows companies to quickly implement AI-powered interactions across various messaging channels like WhatsApp, SMS, and web platforms. With a focus on B2C engagement in ...