Articles for tag: AI Integration, collaboration tools, communication technology, contact center trends, customer support, productivity solutions,

Market News

Otter.ai, Forethought, and Genesys Unveil Innovative Platforms to Enhance Collaboration and Customer Experience in 2023

This week’s No Jitter Roll highlights exciting developments in communication and collaboration tech. Key announcements include Otter.ai’s new voice AI meeting agent suite designed for productivity in business meetings. Forethought launched Forethought Voice, an AI-driven platform enhancing customer support across various channels. Additionally, Genesys introduced Genesys Cloud Social, enabling companies to harness social media for ...

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