Cognigy is excited to announce the latest updates in our product line, continuing the momentum from Nexus! Join us on April 3 for the Cognigy.AI Tech Update, where our product experts will share insights into our significant developments from Q1. Discover features such as organizational-level management of large language models, enhanced support for Bring-Your-Own-LLMs, a ...
Cognigy is driving innovation forward with exciting updates in Cognigy.AI. On April 3, join us for a detailed look at the latest features from Q1, showcasing our advancements in organizational-level LLM management, enhanced support for Bring-Your-Own-LLMs, and a next-generation web chat experience tailored for the Agentic era. We will also highlight improvements for seamless handovers ...
Cognigy has been awarded the Top Supplier Retail 2025 Award by the EHI Retail Institute, recognizing its leadership in AI-driven customer service solutions. The company shares this honor with the Schwarz Group, which utilizes Cognigy’s technology for the Lidl Instore Voice Assistant (LIVA). This AI assistant enhances store operations by allowing employees to access critical ...
Cognigy has been recognized as a Top Supplier in Retail for 2025 by the EHI Retail Institute, showcasing its leadership in AI-driven customer service solutions. At the Reta Awards, Cognigy shared this prestigious honor with the Schwarz Group, known for leveraging Cognigy’s technology in the innovative Lidl Instore Voice Assistant (LIVA). This AI solution allows ...
