Salesforce Unveils AI Agents and Cloud-Based POS Solutions to Transform Retailer Operations and Enhance Customer Experience
Salesforce is launching two new AI-driven tools aimed at helping retailers enhance their operations. One tool facilitates the creation of AI agents, while the other offers a cloud-based point-of-sale (POS) system for both online and in-store shopping experiences. Features include automated order management, guided shopping, and inventory management to improve customer service. The rollout of ...