Articles for tag: AI report, Business Strategies, customer experience, Deepgram, enterprise innovation, Voice AI, Webinar

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Unlocking Enterprise Innovation: The Essential Role of Voice AI in Transforming Business Operations and Customer Engagement

Join Opus Research and Deepgram for a free webinar on April 24, 2025, where we will discuss key findings from the 2025 State of Voice AI Report. This event highlights the growing importance of voice AI for businesses, with 67% of business leaders considering it essential to their strategies. Despite the prevalence of traditional voice ...

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Redesigning Everything for AI Agents: The Race to Innovate and Adapt in the Age of Artificial Intelligence

Tina He, a visionary writer, designer, and entrepreneur, is shaping the future of technology, notably at Base, where she leads a team focused on developer tools. In her latest piece featured in Thesis, she highlights an emerging trend: AI agents are becoming key decision-makers, negotiating deals and writing code independently. This shift compels businesses to ...

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Unlocking Creativity: Harnessing Generative AI and AI Agents for Innovation and Efficiency in Various Industries

Discover how to effectively utilize generative AI and AI agents to tackle real business challenges in your organization. Many leaders struggle to find clear guidance on integrating AI into their operations, with 42% still unsure of its practical application. Download the Harvard Business Review report, “Harnessing the Power of Generative AI and AI Agents,” sponsored ...

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Unlock Success with Our AI Module: Predictability, Coaching, and Seamless Adoption for Enhanced Agent Performance

We are thrilled to introduce our new AI Module, which complements our existing Delivery, Health, Planning, and Studio modules. This innovative addition enhances your experience by providing accurate forecasts, actionable insights, and performance tracking. The AI Predictability feature analyzes past data to offer two forecasting options: optimistic projections to inspire high performance or realistic forecasts ...

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Understanding Employee Concerns: Key Lessons from Josh Bersin on Workplace Worries and How to Address Them

In this episode of the podcast, Josh Bersin delves into the transformative impact of AI on the workplace, sharing key insights and lessons learned from real-world experiences. He addresses rising employee concerns about AI and automation, alongside the pushback against diversity and inclusion initiatives in companies. As workforce stress increases, Bersin highlights the evolving role ...

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Discover the Agents of Tomorrow: Shaping the Future of Innovation and Leadership in a Rapidly Evolving World

In a recent discussion about the future of customer service, the focus was on what happens after successfully implementing AI for customer interactions. While AI can handle a significant portion of tasks, the role of humans remains crucial. With AI automating 85 percent of customer service, humans will focus on building relationships and managing exceptions ...

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Unlocking Agentic AI: Overcoming Challenges to Transform Network Dynamics Effectively

The advent of agentic AI promises to revolutionize static networks by making them dynamic and self-optimizing. These smart networks could foresee congestion, adjust traffic routes on their own, and actively defend against cyber threats. However, creating them poses significant challenges, requiring collaboration and expertise beyond what many organizations have. While some will attempt to build ...

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Unlocking Consumer AI and Healthtech: Discover Infrastructure Opportunities for Innovation and Growth in Healthcare Solutions

SandHill.io is a valuable resource that gathers insights and trends from over 700 venture capitalists, analysts, and operators, focusing on investment strategies and best practices. Each week, their newsletter curates selected posts from the website, providing readers with the latest industry information. They encourage readers to share recommendations for reliable agencies and freelancers to help ...

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