Articles for tag: agentic AI, BSS, customer experience, Google Gemini, operational efficiency, Optiva, telecom industry

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Optiva Integrates Agentic AI into BSS Using Google’s Gemini Models for Enhanced Telecom Solutions and Intelligent Automation

Optiva, a leader in telecom billing and revenue management software, has announced the integration of agentic AI into its BSS platform, powered by Google’s Gemini technology. Unlike traditional chatbots, this advanced AI can operate independently, making decisions and completing complex tasks. With this new capability, communication service providers can enhance operational efficiency, reduce costs, and ...

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