Articles for tag: AI Updates, Copilot Features, customer support, software enhancements, user experience, Workflow Optimization, Zendesk

Market News

Unlocking Zendesk Help: Essential Tips and Resources for Effective Customer Support in April 2025

Discover the latest updates from Zendesk, featuring a host of new tools and enhancements designed to streamline your customer support experience. Noteworthy changes include a centralized AI hub for managing Copilot features, the ability for admins to deactivate Agent Home, and the introduction of custom intents for improved workflow optimization. Other enhancements include new generative ...

Market News

New Advanced Agent Mode in Version 47: Enhancements and Bug Fixes for Improved Performance

Cursor AI is set to enhance Sonnet 3.7 with its upcoming version 0.47, allowing users to delegate more complex tasks effectively. The update focuses on improving asynchronous work capabilities, making it ideal for lengthy and intricate problem-solving. However, this upgrade will come with usage-based pricing due to the increased operational costs. While some users express ...

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