At the NRF 2025 event, Google Cloud introduced new AI tools aimed at helping retailers adapt to changing customer needs and overcome challenges like rising costs and complex supply chains. These tools include Google Agentspace to create intelligent AI agents for tasks like inventory management and customer service, and Vertex AI Search to enhance product ...
At NRF 2025, Google Cloud launched innovative AI tools aimed at transforming the retail landscape. These new offerings focus on enhancing customer experiences and streamlining operations amid rising costs and complex supply chains. Key features include Google Agentspace, which allows retailers to create smart AI agents for tasks like inventory management and personalized customer service. ...
Gladly believes that AI in customer service should enhance the role of agents, not replace them. Many companies misuse AI as a cost-cutting tool, leading to frustration and decreased customer trust. Instead of automating everything, the focus should be on empowering agents by providing them with the tools and context they need to excel. Effective ...
Tech companies are shifting to a new phase in artificial intelligence known as agentic AI, where systems can perform complex tasks with little human help. Major players like Google Cloud, Salesforce, and Amazon are rolling out AI tools designed to enhance retail operations. These solutions aim to improve customer experiences, streamline inventory management, and refine ...
Salesforce is launching two new AI-driven tools aimed at helping retailers enhance their operations. One tool facilitates the creation of AI agents, while the other offers a cloud-based point-of-sale (POS) system for both online and in-store shopping experiences. Features include automated order management, guided shopping, and inventory management to improve customer service. The rollout of ...
Salesforce is launching two innovative AI tools designed specifically for retailers. The first tool will help retailers easily create AI agents, while the second will introduce a cloud-based point-of-sale (POS) system for both online and offline shopping. These tools aim to enhance operational efficiency between February and April. The AI agents will automate tasks such ...
Adobe’s recent updates to its generative AI tools, specifically in Lightroom and Photoshop, have sparked criticism among users for producing unreliable and sometimes absurd results. A notable instance involved an AI-generated suggestion that added a Bitcoin logo to a bird photo instead of seamlessly editing it. Users have found that the tools often struggle with ...
Google Cloud has made exciting new advancements to help retailers improve their operations and deliver personalized shopping experiences. Key features include Google Agentspace, which enables AI agents to assist with product recommendations and customer service. The Vertex AI Search for commerce offers enhanced search capabilities, allowing shoppers to find products more easily. New tools like ...
Zebra Technologies has launched a new set of AI tools specifically designed for frontline retail workers. The Zebra Mobile Computing AI Suite includes an AI data capture software development kit and applications for selected Zebra Android devices. These tools aim to streamline workflows and enhance efficiency by providing real-time insights and support. Notable features include ...
Your business could be missing out on valuable growth by not using B2B AI agents. These smart systems manage tricky tasks in Marketing, sales, and customer service around the clock, allowing your team to focus on strategic activities. Companies using AI enjoy 40% faster revenue growth and save significant time on routine tasks. In this ...
