Articles for tag: AI technology, Automation, Cisco, conversational AI, customer experience, customer service, WebexOne

October 28, 2024

Cisco unveils an AI-powered customer service agent, promising to eliminate frustrating hold times and revolutionize the industry by 2025.

Cisco is revolutionizing customer service with its new conversational AI agent, aiming to manage most service calls by 2025. This AI system promises to eliminate long hold times and complex automated menus, allowing for more natural conversations and tackling tasks traditionally handled by humans, such as rebooking flights. During the WebexOne conference, Cisco emphasized that ...

October 28, 2024

Market News

The debate over breast screening age heats up as experts clash over new guidelines, igniting confusion and concern among women.

The debate about when women should start having annual breast screening is heating up again. The 2024 guidelines from the U.S. Preventive Services Task Force suggest starting at age 40, down from 50 in 2015. Some experts, like Dr. Russell P. Harris, argue there’s insufficient evidence for this change, warning it could lead to false ...

October 27, 2024

Market News

Amid rising deepfake concerns, tech firms aim to restore trust in digital content with tamper-proof watermarking and AI collaboration.

With the rise of generative AI, deepfakes have become a common concern, leading to a growing need to verify the authenticity of online content. Companies like Truepic and Qualcomm are addressing this issue by integrating tamper-proof watermarking technology into smartphones. This innovation allows users to confirm the origins and integrity of photos, videos, and audio ...

October 27, 2024

Market News

Authorities intensify efforts against AI-generated child sexual abuse imagery, unveiling shocking cases and pushing for stringent legal measures.

U.S. law enforcement is intensifying efforts to combat the disturbing rise of child sexual abuse images created using artificial intelligence. Offenders, including a soldier and a psychiatrist, have been arrested for producing explicit imagery, either by manipulating real photos or generating virtual ones. The Justice Department asserts that current laws can be applied to AI-generated ...

October 27, 2024

Market News

Amazon’s AI bot Rufus helps shoppers with product inquiries and personalized suggestions, revolutionizing the online shopping experience.

Amazon is entering the AI game with a new chatbot named Rufus, designed to help customers navigate their shopping experience. Rufus can answer questions about products, assist in comparisons, and even offer gift ideas. Users can find Rufus in the Amazon app or on the website, where it suggests questions based on recent activities. While ...

October 27, 2024

Market News

Amazon’s AI bot Rufus helps shoppers with product inquiries and personalized suggestions, revolutionizing the online shopping experience.

Amazon has introduced an AI bot named Rufus to enhance your shopping experience. Rufus can help answer questions, suggest products, and provide buying advice, making it easier to decide what to purchase. You can find Rufus in the Amazon Shopping app and on the website, where it offers helpful recommendations based on your browsing and ...

October 26, 2024

Market News

Business

Geoffrey Hinton on AI Risks and Mexico’s Near-Shoring Transformation

This week, we have a special conversation with Geoffrey Hinton, the "Godfather of AI," following his Nobel Prize win. He shares insights on the new risks associated with AI, what it means for CEOs, and how close we are to AI surpassing human intelligence. We also visit Mexico to explore how near-shoring is changing the business landscape. In an exclusive interview, we hear from Mexico's Economy Minister Marcelo Ebrard, marking his first talk with foreign press since his appointment.

October 25, 2024

Market News

The New York Islanders partner with Viam to enhance fan experience at UBS Arena, tackling common frustrations for a smoother game day.

The New York Islanders have teamed up with Viam, an AI technology company, to enhance the fan experience at UBS Arena. This venue, recognized as one of the premier sports arenas in North America, aims to address common fan frustrations such as long bathroom lines and food wait times. Dan Griffis from Oak View Group ...