Qualtrics Launches AI Experience Agents to Enhance Customer and Employee Interactions for Superior Engagement and Insights
Qualtrics has launched Experience Agents, innovative AI-powered tools that enhance customer and employee interactions. Unlike traditional AI, these agents engage in real-time, providing personalized and empathetic responses that drive loyalty and improve experiences. Experience Agents actively identify and address issues during interactions, ensuring immediate resolutions, such as addressing customer concerns at events. This proactive approach ...
