Recently, I faced a frustrating issue with my DJI LIDAR, which is crucial for my cinema camera’s autofocus and auto-follow features. When I attempted to get help through DJI’s AI support, the responses were unhelpful, leaving me to spend over an hour to finally receive a return label for repairs. This experience highlights a significant ...
In a recent experience with DJI’s support, I encountered difficulties when trying to get my malfunctioning LIDAR device repaired. Although AI agents are increasingly used in customer service, my interactions with the automated system proved frustrating and unhelpful. After spending over an hour without a solution, I finally obtained a return label from a human ...
Thinkstack is revolutionizing customer interactions by integrating AI-powered agents into popular messaging platforms like Facebook Messenger, Instagram, and WhatsApp. As businesses struggle with customer support costs, which reach millions, Thinkstack provides a solution that enhances engagement and satisfaction. Their advanced AI agents offer instant responses, 24/7 service, and can manage complex inquiries by transferring them ...
Introducing Assist, a versatile AI agent now available across chat, email, and voice channels. Building on the success of last year’s AI for email, Assist now helps support teams automate over 70% of customer interactions using expert knowledge bases, integrations with platforms like Notion and Shopify, and seamless handoffs to human agents when necessary. Unlike ...
Boost.ai has introduced an AI-powered agent for Sage, a leader in accounting and financial solutions, to enhance customer support for Sage 50 Accounting users in Canada. This AI agent is designed to provide 24/7 assistance, quickly resolving queries and technical issues, allowing small business owners to concentrate on growth. Launched in just 50 days, the ...
