Transform Customer Engagement with AI-Powered Experiences through a Modern Communications Hub
Customers increasingly expect organizations to understand and meet their needs through personalized interactions. To stay competitive, companies must modernize their customer experience processes using technologies like Generative AI. This blog post discusses creating an AI-powered communications hub that integrates SMS/MMS and WhatsApp services, offering seamless, context-aware engagement without overhauling existing systems. By using open-source GitHub ...
