AI Agents Revolutionize Workflows: Workday, ServiceNow, and SAP Lead the Charge Against Agentforce in the Digital Economy
In December 2024, Salesforce made headlines with the launch of Agentforce 2.0, positioning itself as a leader in enterprise AI. This new platform features pre-trained autonomous agents and a low-code builder, allowing businesses to streamline operations, particularly in sales and customer service. Competing companies like Workday, ServiceNow, and SAP have also introduced AI agents, each ...