Market News

Zoho Unveils Zia Agents: Innovative AI Platform for Autonomous Business Solutions Across Extensive Product Portfolio

artificial intelligence, business operations, customer experience, Data Privacy, digital agents, Zia Agents, Zoho Corporation

Zoho Corporation has announced a new platform to enhance its artificial intelligence offerings, building on its decade-long commitment to AI technology. This includes the introduction of Zia Agents, a collection of pre-built autonomous digital agents designed to streamline business operations. With tools like Zia Agent Studio and the Agent Marketplace, businesses can easily create customized agents that leverage Zoho’s extensive app ecosystem. The introduction follows significant growth, with 110,000 new customers joining in 2024. Zoho’s dedication to data privacy and security sets it apart in the tech industry, ensuring that user information is protected while providing valuable AI-driven solutions.



New AI Agentic Platform by Zoho Corporation Enhances Customer Experience

Austin, Texas – February 4, 2025 – Zoho Corporation has announced an exciting expansion of its AI capabilities today. This new agentic platform enhances its decade-long investment in artificial intelligence (AI) to provide businesses with unmatched data-driven solutions to improve customer experience.

The latest features include Zia Agents, Agent Studio, and Agent Marketplace. These technologies will empower companies to develop and deploy intelligent, autonomous digital agents for various business needs. With over 100 different products in its portfolio, Zoho aims to streamline operations and enhance productivity.

Co-founder and Chief Scientist of Zoho, Sridhar Vembu, remarked on the rapid technological changes in the industry. He emphasized the company’s commitment to leveraging their expertise to develop cutting-edge AI solutions while maintaining data privacy and customer satisfaction. This initiative reflects Zoho’s dedication to building tools that provide value while respecting user privacy.

Here’s a quick look at the key components of the new platform:

  • Zia: This foundational AI, launched in 2015, is designed to facilitate intelligent actions across Zoho’s extensive app ecosystem. Continuous updates ensure that Zia works effectively to improve customer experiences.

  • Ask Zia: Launched in 2018, this conversational assistant allows employees to efficiently manage tasks, access reports, and engage with customers without leaving the interface.

  • Zia Agents: These include various pre-built agents like Account Manager Agent and Customer Support Agent. Users can customize their agents through the newly introduced Zia Agent Studio.

  • Zia Agent Studio: This no-code and low-code platform allows users to create customized agents tailored to their specific needs, making AI accessibility more straightforward for businesses of all sizes.

  • Agent Marketplace: Agents developed can be shared and reused within the marketplace, promoting collaboration among users and offering a variety of specialized agents.

Zoho’s growth has been impressive, with 110,000 new customers onboarding globally in 2024 alone. With over 850,000 customers relying on its tools, Zoho’s AI solutions set it apart within the industry.

Zoho Corporation is a privately held, profitable company based in Chennai, India, employing over 18,000 people worldwide. The organization is committed to preserving user privacy by controlling its data centers and ensuring that no ad revenue influences its operations.

For more information about Zoho Corporation and its privacy initiatives, visit their official website.

This platform’s features are set to roll out progressively to a limited group of customers and will expand in the following months. As Zoho continues advancing its AI landscape, businesses can look forward to transformative digital experiences.

Keywords: Zoho Corporation, AI platform, customer experience, Zia Agents, Agent Studio

What are Zia Agents?

Zia Agents are AI-powered tools from Zoho Corporation designed to help businesses perform tasks more efficiently. They can automate routine jobs and provide smart suggestions, making work easier for everyone.

How do Zia Agents work?

Zia Agents use artificial intelligence to understand and learn from data. They analyze information and offer insights, helping teams make better decisions. They can manage tasks on their own, which speeds up processes.

What are the benefits of using Zia Agents?

Using Zia Agents can save time and reduce human error. They help teams focus on important work instead of repetitive tasks. This can boost overall productivity and create a more efficient workplace.

Which industries can benefit from Zia Agents?

Zia Agents can help many industries, including finance, healthcare, retail, and education. Any organization that wants to improve efficiency and productivity can take advantage of Zia Agents.

How can companies start using Zia Agents?

Companies can start using Zia Agents by signing up for Zoho’s services. They can integrate Zia into their existing systems and customize it to fit their needs. Zoho provides support to help businesses get the most out of Zia Agents.

Leave a Comment

DeFi Explained: Simple Guide Green Crypto and Sustainability China’s Stock Market Rally and Outlook The Future of NFTs The Rise of AI in Crypto
DeFi Explained: Simple Guide Green Crypto and Sustainability China’s Stock Market Rally and Outlook The Future of NFTs The Rise of AI in Crypto
DeFi Explained: Simple Guide Green Crypto and Sustainability China’s Stock Market Rally and Outlook The Future of NFTs The Rise of AI in Crypto