Zoho Corporation has unveiled exciting new AI tools—Zia Agents, Agent Studio, and Agent Marketplace—set to launch across the MENA region, including countries like the UAE, Saudi Arabia, and Egypt. These tools enhance Zoho’s AI virtual assistant, Zia, with the ability to make decisions and perform complex tasks autonomously. With Agent Studio, businesses can create custom AI agents tailored to their needs without extensive coding. The Agent Marketplace will offer a variety of pre-built agents for quick deployment. Zoho’s commitment to innovation aims to support the MENA region’s goal of becoming a leader in AI and technology, helping businesses improve productivity and drive economic growth.
Zoho Launches Advanced AI Solutions Across MENA Region
Muscat: Zoho Corporation, a prominent global technology leader, has unveiled its latest AI advancements – Zia Agents, Agent Studio, and Agent Marketplace. These innovative solutions will soon be available across the MENA markets, including the UAE, Saudi Arabia, Egypt, Oman, Bahrain, Kuwait, and Qatar. This launch highlights Zoho’s commitment to enhancing its AI virtual assistant, Zia, with advanced capabilities in decision-making and automation, all powered by Agentic AI.
Agent Studio Empowers Custom AI Development
Zoho is introducing Agent Studio, an exciting platform that allows customers and developers in the MENA region to create customized AI agents. This no-code and low-code environment makes it easy for businesses to tailor agents for specific industry needs and automate tasks, such as VAT filings. These custom agents can be distributed through the newly established Agent Marketplace, which also features a selection of pre-built agents ready for immediate deployment.
A Focus on Innovation and Customer Value
Sridhar Vembu, Co-founder and Chief Scientist of Zoho Corporation, expressed his enthusiasm for advancing the company’s technological initiatives. He remarked on the rapid pace of innovation in the industry and emphasized Zoho’s mission to develop powerful solutions that prioritize customer flexibility and data privacy.
Supporting MENA’s Vision for AI Excellence
Hyther Nizam, Zoho’s President for the Middle East and Africa, shared insights on the regional drive to advance AI. He noted the collective ambition among governments and businesses in the MENA area to utilize AI for economic growth, productivity enhancement, and improved quality of life. Zoho is dedicated to aiding these initiatives with its intelligent AI solutions.
AI Enhancements for Key Business Functions
In the coming weeks, Zoho and ManageEngine will showcase pre-built, task-specific Zia Agents designed to optimize key business operations across Zoho’s extensive product range. These agents aim to enhance functions such as Account Management, Sales Development, and Customer Support.
Zoho’s Commitment to Customization and Efficiency
The Zia Agent Studio provides the tools necessary for businesses to build custom agents tailored to their specific needs. Users can access a wide variety of pre-built skills and tools from the Zoho ecosystem to create functional or cross-functional agents, with plans to extend integration into third-party applications in the future.
A Track Record of Growth
This announcement comes in light of Zoho Corporation’s impressive growth, having gained 110,000 new customers globally in 2024. With over 850,000 customers worldwide using its diverse suite of tools, Zoho’s AI offerings are backed by extensive functional data, positioning the company uniquely in the tech landscape. The MENA region continues to be one of Zoho’s fastest-growing markets, underscoring the demand for innovative AI solutions.
In summary, Zoho’s new AI offerings represent a significant step forward in enabling businesses across the MENA region to leverage advanced technology for improved efficiency and productivity.
Tags: Zoho Corporation, AI Solutions, MENA Region, Agent Studio, Zia Agents, Business Automation, Artificial Intelligence
What are Zia Agents?
Zia Agents are smart AI assistants developed by Zoho. They help businesses automate tasks and provide support. This makes work easier and faster for companies in different industries.
How does Agent Studio work?
Agent Studio is a tool that helps businesses create their own AI agents. Users can design, build, and customize agents without needing to know how to code. It’s user-friendly and perfect for teams looking to enhance their operations.
What is the Agent Marketplace?
The Agent Marketplace is a platform where businesses can find and share AI agents. Companies can browse various ready-made agents or share their own creations. This makes it easy to find solutions that fit specific needs.
Why is this launch important for MENA?
The launch of Zia Agents, Agent Studio, and Agent Marketplace in the MENA region is significant as it brings advanced AI technology to businesses. It helps local companies improve efficiency, enhance customer service, and keep up with global trends.
How can businesses benefit from these tools?
Businesses can save time and money by using Zia Agents. They automate repetitive tasks, improve decision-making, and offer better customer support. This leads to increased productivity and more satisfied customers.
