Zoho Corporation has announced a groundbreaking expansion of its AI capabilities with the launch of Zia Agents, Agent Studio, and Agent Marketplace. This enhancement continues Zoho’s commitment to leveraging artificial intelligence to deliver exceptional customer value. With over 850,000 customers using its products, Zoho aims to empower businesses to create, share, and distribute intelligent digital agents tailored to their needs. Zia Agents will be integrated across more than 100 products, offering features that enhance productivity and customer interactions. Co-founder Sridhar Vembu emphasized the focus on innovation, data privacy, and delivering powerful solutions that cater to diverse industries. This move marks a significant step in Zoho’s decade-long investment in AI technology.
New AI Innovations by Zoho Corporation Enhance Customer Experience
AUSTIN, Texas, February 4, 2025—Zoho Corporation, a leading global technology company, has announced exciting new advancements in artificial intelligence (AI) that build on its decade-long investment in this field. The introduction of Zia Agents, alongside Agent Studio and Agent Marketplace, aims to deliver unprecedented value for customers by creating intelligent, autonomous digital agents tailored for businesses.
Zia, which has been evolving since its launch in 2015, serves as the foundational AI for Zoho. This powerful AI assists users in various applications across Zoho’s expansive portfolio. With the rollout of Zia Agents, businesses can now leverage a selection of pre-built, task-specific agents that can enhance productivity and streamline processes within their organizations.
Sridhar Vembu, Co-founder and Chief Scientist of Zoho Corporation, expressed enthusiasm about the company’s forward momentum. He emphasized a focus on technology-driven solutions that ensure data privacy, flexibility, and customer satisfaction. Vembu stated, “Utilizing Zoho’s deep engineering expertise, we will advance our AI capabilities to drive real customer value.”
New AI solutions being introduced include:
1. Zia Agents: Pre-built agents that assist with various tasks such as account management, HR support, and IT help desk operations.
2. Zia Agent Studio: A no-code and low-code platform enabling users to design custom agents tailored to their specific business needs.
3. Agent Marketplace: A platform for sharing and deploying agent solutions among users, offering a wide range of pre-built agents created by both Zoho and its partners.
Zoho Corporation has experienced remarkable growth, attracting 110,000 new customers worldwide in 2024 alone. This robust expansion positions Zoho uniquely within the AI landscape, making its services indispensable to organizations aiming to enhance efficiency.
The innovative AI solutions from Zoho will begin rolling out to select customers soon, with broader availability planned for the coming months. These advancements reinforce Zoho’s commitment to building cutting-edge technology that respects user privacy and operates seamlessly within diverse business environments.
For companies looking to revolutionize their operations with AI, Zoho’s new offerings present a promising opportunity to improve customer engagement and optimize performance.
Tags: Zoho Corporation, AI Innovations, Zia Agents, Customer Experience, Artificial Intelligence, Technology News
What are Zia Agents by Zoho Corporation?
Zia Agents are AI-powered tools created by Zoho Corporation. They help businesses automate tasks, answer questions, and improve productivity across various applications.
How do Zia Agents work?
Zia Agents use artificial intelligence to understand and respond to user needs. They analyze data from different departments to provide smart suggestions and solutions in real time.
What benefits do Zia Agents offer businesses?
Zia Agents can save time, reduce errors, and enhance decision-making. They allow employees to focus on important tasks by handling routine queries and processes.
Which Zoho products will Zia Agents support?
Zia Agents will be integrated into various Zoho products, including CRM, finance, human resources, and Marketing tools. They help streamline operations across the entire portfolio.
Is it easy to use Zia Agents?
Yes, Zia Agents are designed to be user-friendly. Employees can interact with them easily through simple commands and get help without needing extensive training or technical skills.