Workday, a leader in accounting and human capital solutions, has launched the Workday Agent System of Record, a new tool designed to help businesses manage their AI agents effectively. This system centralizes the management of both Workday and third-party AI agents, improving deployment, security, compliance, and cost control. By allowing real-time monitoring and budget optimization, organizations can ensure they maximize the value of their AI investments. The offering includes various role-based AI agents that handle tasks in areas like payroll, contract analysis, financial auditing, and policy management. Scheduled for release later this year, this solution positions Workday as a key player in the future of workforce management, which will integrate both human employees and AI technology.
Accounting and human capital solutions provider Workday is taking a significant step forward by introducing a new product aimed at helping organizations manage their AI agents. This offering, called the Workday Agent System of Record, is designed to allow businesses to manage all their AI agents—whether from Workday or third parties—under one centralized system. This innovative approach ensures easier deployment, heightened security, and effective compliance, ultimately optimizing the performance of AI technologies while controlling costs.
The Workday Agent System of Record provides a comprehensive view of all AI agents, enabling organizations to budget, forecast, and assess return on investment (ROI) effectively. Users can seamlessly onboard new AI agents by defining their roles and skills, followed by an automated configuration to mitigate risks. The solution includes real-time monitoring of agent activities, policy enforcement, and financial analysis to ensure optimal performance of AI agents in various business functions.
Aneel Bhusri, co-founder and executive chair of Workday, emphasized the importance of integrating AI agents with human workforces for future success. He stated, “The workforce of the future will include both humans and AI agents, and businesses that don’t learn to manage this incredibly complex reality will quickly fall behind.” This philosophy underpins Workday’s aim to position itself as a leader in ethical and trusted workforce management.
Additionally, Workday is launching new role-based AI agents that can execute a myriad of tasks, demonstrating increased autonomy compared to basic text-based agents. These include specialized agents for different functions like contract analysis, payroll audits, financial auditing, and updating corporate policies. Each agent is designed to enhance efficiency while minimizing risks, showcasing Workday’s commitment to offering advanced, customizable solutions.
Organizations can learn more and explore these AI agents further on the Workday Marketplace, a platform where customers can discover and implement agents tailored to their needs. As the Workday Agent System of Record and its new role-based AI agents are currently in development, they are expected to be available to customers by the end of the year.
In summary, Workday’s new offering marks a significant advancement in managing AI capabilities alongside traditional workforce elements, paving the way for organizations to optimize their operations in an AI-driven world.
Tags: Workday, AI agents, workforce management, human capital solutions, technology news, business efficiency.
What is Workday’s new AI agent management tool?
Workday’s new tool helps companies manage their AI agents. These AI agents can assist with various tasks, from handling data to communicating with employees. This makes work smoother and more efficient.
How does the AI agent management tool work?
The tool allows users to set rules and monitor how AI agents perform their tasks. It helps ensure that the agents work with the company’s goals in mind. Users can easily track what the agents do and adjust their settings as needed.
Who can use the AI agent management tool?
Anyone in an organization who works with AI can use this tool. This includes managers, IT staff, and users who interact with AI agents. Workday designed it to be user-friendly for everyone.
What are the benefits of using this tool?
Using this tool helps improve productivity and decision-making. It allows users to automate tasks, reduce errors, and save time. Plus, it makes it easier to keep the company’s AI efforts aligned with business goals.
Is training needed to use the tool?
Basic training is helpful but not required. The tool is designed to be intuitive. Most users can start using it with little help. Workday also offers resources and support for those who want to learn more.
