Workday, a leading provider of accounting and human capital solutions, is launching the Workday Agent System of Record to help organizations manage AI agents. This new product allows businesses to oversee AI agents from Workday and other sources in one central location. It simplifies deployment, ensures security and compliance, and helps optimize the performance and cost of AI investments. Features include monitoring agent activities, real-time identity verification, and budgeting for ROI. Additionally, Workday is introducing new role-based AI agents designed to handle various tasks across different functions, enhancing efficiency and mitigating risks. These innovations aim to support organizations in navigating the future workforce, which will include both humans and AI agents.
Accounting and human capital solutions provider Workday has introduced an innovative product designed to help organizations manage AI agents more effectively. The new offering, known as the Workday Agent System of Record, aims to streamline the management of both Workday’s AI agents and those from third-party vendors, all within one centralized platform. This is a significant step for businesses looking to optimize the deployment, security, compliance, and costs associated with their AI technologies.
The Workday Agent System of Record provides organizations with a comprehensive view of their AI agents’ performance. Features include capabilities to budget, forecast, and measure the return on investment of these digital assets. Users can easily onboard new AI agents by defining their roles and permissions, while automated configurations help ensure compliance and risk management. Real-time monitoring allows businesses to oversee agent activities, enforce policies, and track expenses efficiently.
Aneel Bhusri, co-founder and executive chair of Workday, highlighted the importance of adapting to a workforce that includes both humans and AI. He stated, “Businesses that don’t learn to manage this incredibly complex reality will quickly fall behind.” This sentiment reflects Workday’s commitment to aiding organizations through this transition, drawing on their extensive expertise in managing human and AI resources alike.
The introduction of role-based AI agents marks another advancement for Workday. Unlike simpler, text-based agents, these role-specific AI agents can perform a range of tasks, enhancing their utility in various business functions. Recent developments include specialized agents for contract analysis, payroll validation, financial auditing, and corporate policy updates. For instance, the contract agent can sift through unstructured data to unearth hidden opportunities and obligations, while the payroll agent streamlines compliance and offers system updates for accuracy.
Organizations can explore and implement these advanced AI solutions through the Workday Marketplace, which features a variety of agents tailored to meet diverse business needs. Additionally, Workday plans to expand customization options for these agents through its developer platform, Workday Extend.
The Workday Agent System of Record and the newly developed AI agents are set to be released later this year, positioning Workday as a key player in the evolving landscape of AI-driven workforce management.
Tags: Workday, AI agents, workforce management, human capital solutions, technology in business, digital management solutions.
What is the new Workday tool for managing AI agents?
The new Workday tool helps businesses manage their AI agents more effectively. It provides a platform to track, optimize, and control how AI is used in the workplace.
How does the Workday tool improve AI management?
This tool allows companies to monitor AI agents’ performance, set rules for their use, and ensure they follow company policies. This helps prevent issues and boosts productivity.
Who can use the Workday AI management tool?
The tool is designed for business leaders, HR managers, and IT teams who want to enhance how AI operates within their organizations. It’s user-friendly, so anyone can learn to use it quickly.
What benefits does the tool offer to businesses?
Businesses can expect more efficient workflows, better compliance with rules, and improved decision-making. It also helps in managing risks related to AI technology.
Can companies customize the Workday AI tool?
Yes, companies can tailor the tool to fit their needs. They can set specific guidelines and metrics that match their business goals, making it a flexible solution for AI management.
