In the latest episode of the AI Copilot Podcast, John Siefert interviews Stephen James, CEO of sa.global, discussing the company’s shift from a traditional systems integrator to a hybrid model. James highlights significant changes driven by the 2019 acquisition of Lexis One, which enabled the creation of a cloud solution for professional services. He shares insights on focusing on transformational value for clients and increasing recurring revenue from 50% to 60%. The conversation also covers the recent acquisition of OiKO, which enhances sa.global’s AI capabilities. James emphasizes the importance of deep industry knowledge to deliver impactful AI solutions, aiming to redefine customer engagement and build strategic partnerships within the Microsoft industry cloud.
In the latest episode of the AI Copilot Podcast, host John Siefert interviews Stephen James, CEO of sa.global, about the company’s significant evolution from a traditional systems integrator to a hybrid independent software vendor (ISV) and systems integrator. The discussion highlights the upcoming AI Copilot Summit, taking place from March 17 to 19 in San Diego, CA, where industry leaders will explore the impact of AI technologies.
Highlights of the episode include:
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sa.global’s Transformation: Stephen discusses the company’s 34-year history and its shift towards a recurring revenue model, especially after acquiring Lexis One in 2019. This transformation aims to provide value beyond traditional services, promoting sustainable solutions for professional services organizations.
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The Role of AI: James emphasizes how AI is reshaping client engagements. His goal is to focus on providing high-quality, transformative services that can accelerate clients’ journeys to leveraging AI technologies efficiently.
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New Acquisition: In a strategic move, sa.global has acquired OiKO. This acquisition will enhance their capability to deliver industry-specific AI solutions, drawing on OiKO’s existing client base and tools to provide faster, transformative services to businesses including Heineken and Honda.
- Future Aspirations: sa.global aims to deepen relationships with clients, engaging with higher-level decision-makers and emphasizing the importance of measurable business value. Their ambition is to become a leading strategic partner in the Microsoft ecosystem, helping clients navigate the complexities of AI.
For audiences eager to learn more about AI’s potential and related developments, registering for the AI Copilot Summit offers an excellent opportunity to connect with experts and peers in the field.
This podcast episode offers insights on how businesses can leverage AI for transformative growth and improved customer engagement in today’s digital landscape.
What is the AI Copilot Podcast about?
The AI Copilot Podcast features discussions on how AI is transforming businesses. In this episode, Stephen James from sa.global shares insights on using AI to improve operations and drive growth.
Who is Stephen James?
Stephen James is a leading expert in AI-driven transformations. He works at sa.global, where he helps companies leverage AI technology to enhance their performance and efficiency.
How can AI help businesses?
AI can automate tasks, analyze data, and improve decision-making. It helps businesses save time and money while increasing productivity and delivering better customer experiences.
What are some examples of AI in action?
Some examples include chatbots for customer service, predictive analytics to forecast sales, and AI-driven tools for inventory management. These applications can streamline processes and provide valuable insights.
Where can I listen to the podcast?
You can listen to the AI Copilot Podcast on popular platforms like Spotify, Apple Podcasts, or directly on the sa.global website. Just search for “AI Copilot Podcast” to find the latest episodes and insights.
