SuperDial, a voice AI company specializing in automating phone calls for healthcare, has acquired MajorBoost, which offers an AI system for navigating complex phone trees and hold times with insurance companies. This merger enhances SuperDial’s ability to streamline phone communications in healthcare, an industry increasingly relying on AI to handle repetitive tasks. SuperDial’s technology already improves efficiency in revenue cycle management, and with MajorBoost’s capabilities, they aim to automate important processes like benefits verification and claim follow-ups even more effectively. Both companies share expertise in revenue cycle management, positioning SuperDial as a leader in providing innovative voice AI solutions for healthcare organizations.
San Francisco, January 13, 2025 – SuperDial, a voice AI company specializing in automating phone calls for healthcare organizations, has made headlines with its acquisition of MajorBoost. MajorBoost has developed an innovative AI-powered system designed to automate waiting on hold and navigating complex insurance company phone systems. This strategic move enhances SuperDial’s ability to provide more efficient automated dialing, IVR navigation, and data collection through live representatives.
The healthcare sector is increasingly turning to automation to save time and reduce operational costs. SuperDial’s advanced AI phone agents will now be supported by MajorBoost’s technology, making them even more effective for healthcare organizations that rely heavily on phone communications.
Sam Schwager, CEO and Co-Founder of SuperDial, shared his enthusiasm about the acquisition, stating, “This integration brings us closer to eliminating tedious phone tasks for healthcare providers. MajorBoost’s expertise in navigating phone trees is impressive, and together, we expect to elevate the experience for our customers.”
SuperDial offers end-to-end phone call automation, capable of handling intricate call tasks and escalating to humans when necessary for better learning and performance. Clients leveraging SuperDial’s solutions have experienced impressive productivity increases and substantial cost savings.
With a focus on streamlining revenue cycle management, SuperDial and MajorBoost plan to enhance automation in areas such as benefits verification, prior authorization, and claims follow-up. Lekshmi Venu, CEO and Founder of MajorBoost, emphasized the benefits their combined technology offers, stating, “With our AI handling insurance calls, clients have seen significant improvements in claims collections and team satisfaction.”
As both companies share strong backgrounds in revenue cycle management, this acquisition marks an exciting new chapter for SuperDial. They are committed to advancing their voice AI solutions to help healthcare organizations operate more efficiently in an increasingly automated landscape.
This acquisition is bound to transform how healthcare facilities manage essential phone communications, aligning with the growing demand for streamlined processes in the industry.
About SuperDial
SuperDial is dedicated to automating phone calls for healthcare organizations, improving efficiency for billing and provider facilities alike. The company is set on innovating within revenue cycle management by minimizing administrative burdens using voice AI technology.
Tags: SuperDial, MajorBoost, voice AI, healthcare automation, revenue cycle management, phone call automation, healthcare technology
What does SuperDial’s acquisition of MajorBoost mean?
SuperDial has bought MajorBoost to improve its voice AI technology. This means SuperDial will now offer better services and features to help businesses communicate more easily with their customers.
Why did SuperDial choose to acquire MajorBoost?
SuperDial acquired MajorBoost to enhance its voice AI capabilities. MajorBoost has strong expertise and technology in this area, which will allow SuperDial to provide smarter and more efficient solutions.
How will this acquisition benefit customers?
Customers will benefit from improved voice AI services. They will enjoy better interactions, quicker responses, and more accurate assistance when using SuperDial’s platforms.
Will there be any changes to the current services?
Most current services will continue as usual. However, customers can expect new features and improvements over time, making their experience even better.
Is SuperDial planning more acquisitions in the future?
While there are no specific plans announced, SuperDial is always looking for ways to grow and improve. More acquisitions could happen if they find companies that can enhance their offerings further.