On Tuesday, Oracle introduced new AI agents designed to support salespeople at no additional cost. These virtual assistants can plan, perform tasks, and track goals based on their training. For example, they can update company records after sales meetings and provide status reports on deals. In customer service, if someone asks about their order, the AI can gather information from various systems to give a complete answer. These agents can also create reports in multiple languages, helping global sales teams access vital information. This release comes alongside a major partnership between Oracle, OpenAI, and SoftBank to enhance AI infrastructure in the U.S.
Oracle Unveils New AI Agents for Sales Teams
On Tuesday, Oracle introduced a new wave of virtual assistants, designed to support salespeople in various tasks. What’s exciting is that this advanced tool comes at no additional cost, making it accessible for many businesses.
The AI agents are built to assist salespeople by planning, executing tasks, and achieving goals based on training sourced from human operators. For instance, when a salesperson meets with a client, these agents can automatically update company records, keeping track of the progress for each deal.
In practice, these agents can provide real-time information to customers as well. If a customer asks about the status of their order, the AI can quickly pull data from multiple systems to provide an accurate update. It can check order processing details, track shipping through carrier systems, and even consider external factors like weather conditions that might delay delivery.
One remarkable feature of these AI agents is their ability to work across different languages. For instance, they can compile reports for sales teams in the US regarding a customer’s shipment issues in another country, even if the original details were recorded in a different language. Rob Pinkerton, Oracle’s senior vice president, emphasized the benefit of having a tool capable of gathering this fragmented data in one place, especially for global brands that operate in multiple regions.
This launch comes at a significant time for Oracle. Larry Ellison, the company’s co-founder, recently joined notable figures like OpenAI’s Sam Altman and SoftBank’s Masayoshi Son, as they announced an enormous investment in a joint venture to bolster AI infrastructures in the U.S.
With the integration of AI agents in sales processes, Oracle is poised to transform how businesses manage their customer interactions, enhancing efficiency and communication across the board.
Tags: Oracle, AI agents, sales tools, virtual assistants, technology news, business solutions
What are Oracle’s AI-powered virtual assistants?
Oracle’s AI-powered virtual assistants are smart tools designed to help salespeople. They use artificial intelligence to automate tasks, answer questions, and provide support, making it easier for sales teams to work efficiently.
How do these assistants help salespeople?
These virtual assistants can handle repetitive tasks like scheduling meetings or logging data. They can also quickly provide information and insights about products, customers, and sales strategies, allowing salespeople to focus more on selling.
What technologies support these virtual assistants?
Oracle’s virtual assistants are built on advanced AI technologies, including machine learning and natural language processing. These technologies help the assistants understand and respond to user queries effectively.
Can these assistants be integrated with existing sales tools?
Yes, Oracle’s AI virtual assistants can easily integrate with many popular sales tools and platforms. This integration allows sales teams to use the assistants alongside their current systems without disruptions.
Are these virtual assistants easy to use?
Absolutely! Oracle designed these assistants to be user-friendly. Salespeople can interact with them using simple commands, making it easy for anyone to get support without needing special training.
