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Oracle Unveils AI Agent Studio: Revolutionizing Customer Support with Innovative AI Solutions

AI Agents, customizable tools, enterprise applications, Fusion Applications, integration capabilities, Oracle AI Agent Studio, productivity enhancement

Oracle has unveiled the Oracle AI Agent Studio for Fusion Applications, a powerful platform that allows businesses to create, manage, and deploy AI agents tailored to their unique needs. This tool, part of the Oracle Fusion Cloud Applications Suite, simplifies the process for customers and partners to design customized AI agents that enhance productivity. With features like pre-built templates, agent orchestration, integration capabilities, and a robust security framework, users can easily adapt existing agents or create new ones to improve operations. By leveraging the power of AI, organizations can streamline processes and increase efficiency, positioning themselves for growth in an ever-evolving business landscape.



LONDON, March 21, 2025 — Oracle has unveiled a groundbreaking platform called Oracle AI Agent Studio, designed specifically for its Fusion Applications. This new tool allows businesses to create, customize, and manage AI agents aimed at enhancing productivity. It’s part of Oracle’s Fusion Cloud Applications Suite, which means users can easily integrate these agents into their existing systems.

Steve Miranda, Oracle’s executive vice president of applications, emphasizes the importance of flexibility in today’s business landscape. He explains that AI agents are the future of enterprise applications and that the new AI Agent Studio allows companies to tailor these agents to meet their specific needs. With this platform, organizations can automate more tasks efficiently and save costs.

One of the standout features of Oracle AI Agent Studio is that it is available at no extra charge. Businesses can take advantage of user-friendly tools that streamline the process of creating and managing AI agents. Some key features include:

  • Agent Template Libraries: Users can utilize pre-built templates to easily create specific AI agents for tasks like order processing or scheduling.
  • Agent Team Orchestration: The platform allows multiple agents to work together on complex tasks within customizable templates.
  • Agent Extensibility: Customers can enhance existing Oracle AI agents to fit their industry needs, adding specialized tools or documents.
  • Choice of LLMs: Users have access to various large language models tailored for Oracle applications, making it easier to meet specific business needs.
  • Native Fusion Integration: This feature ensures seamless integration with Oracle Fusion Applications, preserving essential business logic.
  • Trust and Security Framework: Agents operate within a secure setup, maintaining compliance with Oracle’s security policies.
  • Validation and Testing Tools: Users can ensure their AI agents deliver reliable and accurate results through built-in monitoring tools.

Industry leaders, such as Accenture and Deloitte, are excited about the potential of Oracle AI Agent Studio. They believe this platform will drive innovation and reshape how businesses function by introducing intelligent digital workers.

In conclusion, Oracle’s new AI Agent Studio represents a significant leap in harnessing the power of AI within enterprise applications. Organizations can expect enhanced productivity and efficiency as they integrate these smart agents into their operations.

For more details on Oracle’s new offerings, visit www.oracle.com.

What is Oracle AI Agent Studio?
Oracle AI Agent Studio is a tool that helps businesses create and manage virtual agents or chatbots. These agents can communicate with customers, answer questions, and provide support, all while learning from user interactions to improve their performance.

How does Oracle AI Agent Studio work?
It uses advanced artificial intelligence to understand and respond to customer inquiries. Businesses can design their agents with different features, customize responses, and integrate them across various platforms like websites and mobile apps.

What are the benefits of using Oracle AI Agent Studio?
Using Oracle AI Agent Studio can save time and money for businesses. It helps improve customer service by providing quick responses, reduces the need for human intervention, and enhances user satisfaction through better interaction experiences.

Can I customize my AI agents?
Yes, you can customize your AI agents in Oracle AI Agent Studio. You can teach them specific knowledge about your products or services, set up personalized responses, and adjust their behavior based on your business needs.

Is Oracle AI Agent Studio easy to use?
Yes, Oracle AI Agent Studio is designed to be user-friendly. Even if you don’t have technical skills, you can easily build and manage your virtual agents using its intuitive interface and helpful guides.

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