Oracle has introduced a new lineup of artificial intelligence agents aimed at enhancing the productivity of sales professionals. These tailored AI tools streamline customer interactions by managing tasks such as updating deal progress after meetings and generating comprehensive reports across multiple languages. This innovation puts Oracle in line with other tech leaders like Microsoft and Google, focusing on specific functions rather than general virtual assistance. Notably, Oracle is offering these AI features at no extra cost. The company’s recent investment of $6.5 billion in Malaysia for a cloud services hub further highlights its commitment to integrating advanced technologies in the corporate sector.
US software giant Oracle has unveiled a new suite of artificial intelligence agents aimed at transforming the sales landscape. These AI-driven tools are crafted specifically for sales professionals to help manage various customer-related tasks more effectively, according to a report by Reuters. Unlike general-purpose virtual assistants, Oracle’s AI agents are tailored to perform distinct functions that streamline the sales process.
In an effort to stay competitive with tech leaders like Microsoft and Alphabet’s Google, Oracle’s latest innovation focuses on automating tedious tasks for sales teams. Key features of these AI agents include the ability to update company records regarding deal progress after every customer meeting. This not only saves time but also enhances the accuracy of sales data.
One of the standout agents is the “customer intelligence” tool, which can generate comprehensive reports for sales teams. It accesses records across Oracle’s business software, enabling it to pull insights even when data is presented in multiple languages. For instance, if a U.S.-based team has a repeat customer in another country facing shipment delays, the system will alert them, which can be crucial for discussions about contract renewals.
Oracle is offering these features at no additional cost for the agents, marking a significant advantage for users. Rob Pinkerton, Oracle’s senior vice-president, emphasized the importance of having AI assistance to compile data in various languages, making it more valuable for clients spanning different global markets.
Earlier in October 2024, Oracle also announced plans to invest $6.5 billion in Malaysia to establish a significant cloud services hub. This move is part of their mission to provide cutting-edge technology solutions to a global client base.
As Oracle continues to innovate, these AI agents are likely to streamline sales processes, enhance productivity, and contribute to business growth in a rapidly evolving digital landscape.
Tags: Oracle, Artificial Intelligence, Sales Technology, Customer Intelligence, AI Agents, Cloud Services, Tech Innovation
What are Oracle’s new AI agents for sales professionals?
Oracle’s new AI agents are tools designed to help sales professionals work more efficiently. They use artificial intelligence to automate tasks, provide insights, and enhance customer interactions, making the sales process smoother.
How do these AI agents improve sales?
These AI agents can analyze data to identify trends, suggest leads, and remind salespeople of follow-ups. This means sales professionals can spend less time on routine tasks and focus more on building relationships and closing deals.
Can the AI agents work with existing sales tools?
Yes, Oracle’s AI agents are designed to integrate with existing sales tools and platforms. This allows sales teams to use them alongside the systems they already rely on, enhancing their current processes.
Are the AI agents easy to use for all sales staff?
Absolutely! Oracle has focused on making these AI agents user-friendly. Sales professionals, regardless of their tech skills, should find them easy to navigate and beneficial to their work.
What benefits can companies expect from using these AI agents?
Companies can expect increased efficiency, better lead management, and improved customer engagement. The AI agents help sales teams make informed decisions by providing valuable insights, which can lead to more sales and revenue growth.
