hipages Group, an online marketplace for tradies, is leveraging AI to enhance its operations. The company aims to improve contract reviews, automate tradie license approvals, and simplify onboarding for tradespeople. Lucy Thompson, the legal counsel, highlighted how AI has made reviewing contracts easier by identifying aggressive clauses and generating draft clauses for further refinement. Currently running a pilot program, hipages seeks to speed up the licensing process for tradies, saving time for both the tradespeople and the hipages staff. The integration of DocuSign for contract management has further streamlined the process by allowing easy storage and tracking of contracts, ultimately enhancing efficiency within the legal team.
In a recent announcement, hipages Group, an online marketplace connecting tradies and homeowners, is diving into the world of artificial intelligence (AI) to enhance its operations. The focus is on various applications of AI, including contract reviews, summarization, and automating tradie license approvals.
At a Salesforce event in Sydney, Lucy Thompson, the legal counsel and assistant company secretary at hipages, shared insights on how AI is lending a hand to their legal team. One significant application of AI is in reviewing contracts. By identifying aggressive clauses and missing elements, AI is making it easier for the team to manage these important documents. Additionally, AI helps by generating draft contractual clauses that the legal team can refine and finalize.
With a vision for the future, hipages aims to simplify the onboarding process for tradies using AI agents. This technological advancement could streamline how tradespeople join the platform, allowing for faster approvals while freeing up staff time for more essential tasks. Thompson noted that a pilot program to automate trade license approval is progressing well, hinting at the potential benefits if accuracy is achieved.
On the front of contract lifecycle management, hipages has also embraced DocuSign CLM software. Prior to implementing this solution, the legal team struggled with contract storage and tracking renewals. However, by utilizing DocuSign, they have transformed their processes, making it easier to manage contracts with external vendors and streamline agreements like non-disclosure agreements (NDAs) and sales contracts.
Overall, hipages’ exploration of AI and advanced contract management tools sets a promising direction for the marketplace, enhancing efficiency for both the team and the tradies they serve.
Tags: hipages, AI in construction, contract management, tradie marketplace, technology in trades
What is governance in the context of AI agents?
Governance refers to the rules and processes that guide how AI agents operate. It ensures that these agents act ethically, transparently, and in the best interests of users and society.
Why is governance important for AI agents?
Good governance is crucial for AI agents because it helps build trust. It ensures that the technology is used responsibly and minimizes risks, like data misuse or biased decisions.
How does hipages Group ensure proper governance for its AI agents?
hipages Group has a dedicated team that develops guidelines and policies for AI use. This team monitors how AI agents behave and makes sure they comply with ethical standards.
What steps are taken if an AI agent behaves inappropriately?
If an AI agent acts inappropriately, there is a clear process for reporting and addressing the issue. The team investigates the situation and takes corrective action to prevent future problems.
Can users provide feedback on AI agents?
Yes, users can give feedback on their experiences with AI agents. This input is valuable for improving governance practices and ensuring the technology meets user needs effectively.