Glean is enhancing its Work AI platform with Glean Agents, allowing employees to easily create AI-powered agents for automating workflows. This new feature combines structured enterprise data and real-time internet information, making it a powerful tool for businesses. Unlike typical AI agents that operate within specific departments, Glean’s agents can work across the entire organization and integrate with popular tools like Salesforce and Jira. Users can ask complex business questions in natural language, and the system will provide insights without needing technical knowledge. Glean prioritizes data security with active governance, ensuring safe and compliant operation. Recently, Glean’s growth has been remarkable, surpassing $100 million in annual recurring revenue.
Glean Expands Work AI Platform with New Agent Capabilities
Glean has today announced an exciting expansion to its Work AI platform called Glean Agents. This new feature enables employees to create and use AI-powered agents that automate workflow processes. With Glean Agents, businesses can streamline tasks by harnessing both internal data and real-time information from the internet.
Key Highlights:
– Create AI agents using natural language
– Access to a mix of company data and internet resources
– Enhanced business intelligence allows for natural language queries
Most AI systems focus on specific departments, but Glean takes a different route. Its agents can work across all areas of a business, seamlessly integrating with tools such as Databricks, Salesforce, and Jira. This means users can automate complex tasks that involve gathering information, making decisions, and executing processes on a larger scale.
Creating and managing Glean Agents is straightforward. Employees simply need to describe what they want to achieve in natural language, and Glean turns that request into automated actions. This is possible thanks to its advanced reasoning engine, which executes sophisticated tasks using a library of built-in enterprise actions. A pre-built library of agents also helps teams quickly adopt and share AI-driven processes.
Moreover, Glean Agents understand both company data and external sources, allowing users to ask questions in plain English. They receive useful insights from structured data and live internet searches, which eliminates the need for technical jargon and boosts decision-making efficiency.
Security is also a top priority with Glean. The system features built-in data governance and continuously monitors potential risks, ensuring that sensitive information remains protected and that AI agents adhere to compliance standards.
This development comes as Glean reports rapid growth, recently crossing the $100 million mark in annual recurring revenue. Over the last three years, the company has more than doubled its clientele across sectors such as banking, retail, and telecommunications.
“AI in the workplace shouldn’t just fetch information. It needs to automate complex workflows and deliver real-time insights to make employees’ lives easier,” stated Arvind Jain, CEO of Glean.
Even though some features are still in beta, Glean’s approach signals a shift in enterprise AI. The goal is moving from simple task automation to fully integrated AI agents that add real business value. Early engagement metrics hint at success, with Glean users averaging five queries a day and achieving a high user activity ratio.
Glean continues to position itself as a pioneering force in the Work AI space, making strides to ensure that artificial intelligence works for employees, rather than the other way around.
Author Bio: Chris McKay is the founder and chief editor of Maginative, recognized for his expertise in AI and its strategic adoption in various sectors.
Relevant Tags: Glean AI, Work AI, AI workflow automation, enterprise AI, business intelligence
What is Glean’s new AI platform?
Glean’s new AI platform is designed to help businesses work better by using smart technology. It features an Enterprise-Wide Agent that can connect with different parts of a company, making tasks easier and more efficient.
How does the Enterprise-Wide Agent benefit businesses?
The Enterprise-Wide Agent helps businesses by streamlining processes and improving communication. It can gather information from various sources and provide useful insights, which helps teams make better decisions faster.
Is the AI platform easy to use?
Yes, Glean’s AI platform is user-friendly. Even if you’re not tech-savvy, you can easily navigate it. The design focuses on simplicity, so you can start using it right away without a lot of training.
Can the platform be customized for different needs?
Absolutely! Glean’s AI platform is flexible and can be tailored to fit the specific needs of different businesses. This means companies can adjust settings and features to best serve their teams and goals.
What industries can benefit from Glean’s AI platform?
Many industries can benefit from Glean’s AI platform, including healthcare, finance, and education. Any business looking to improve its workflow and collaboration can find useful applications in Glean’s technology.
