Workday, Inc. recently introduced the Workday Agent System of Record, an innovative platform designed to help organizations manage their AI agents more effectively. As the use of AI grows, companies face challenges such as deployment, security, and cost management. This system centralizes the oversight of AI agents, allowing businesses to onboard agents quickly, optimize their performance, and ensure compliance with regulations. With tools for budget forecasting and real-time monitoring, Workday aims to enhance transparency and control in the workforce. The Agent System of Record, along with new role-based AI agents, promises to transform how businesses leverage digital labor alongside human workers, ultimately driving efficiency and fostering continuous improvement.
Workday Unveils the Agent System of Record for AI Management
On February 11, 2025, Workday, Inc., based in Pleasanton, California, announced the launch of its innovative Workday Agent System of Record. This groundbreaking platform aims to assist organizations in managing their AI agents—whether created by Workday or other third parties—within a unified system.
As businesses increasingly leverage AI agents for various tasks, they face new challenges. These include ensuring security, optimizing costs, and measuring the overall value of AI investments. The Agent System of Record is designed to tackle these issues by providing a centralized platform where organizations can govern, manage, and enhance their digital workforce.
Key Features of the Agent System of Record:
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Centralized Management: This system allows companies to track the effectiveness of all AI agents, offering clear insights into their contributions and challenges.
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Streamlined Onboarding: Organizations can efficiently onboard new AI agents, defining their roles and ensuring smooth integration with existing systems.
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Cost Management: The platform helps budget and optimize the return on investment for AI agents, ensuring efficiency in delivering desired business outcomes.
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Secure Deployment: With automated configuration and policy enforcement, companies can deploy AI agents with confidence, minimizing associated risks.
- Real-Time Oversight: Businesses can monitor agent activity, track costs, and ensure compliance in real time, promoting better performance.
Workday’s co-founder, Aneel Bhusri, emphasized the importance of adapting to this new workforce landscape, noting that companies that fail to manage the integration of human and AI workers will lag behind. CEO Carl Eschenbach echoed this sentiment, stating that Workday’s platform is uniquely positioned to manage this evolution in workforce dynamics.
In addition to the Agent System of Record, Workday announced new role-based AI agents, including Contracts, Payroll, Financial Auditing, and Policy Agents. These agents not only automate routine tasks but also enhance decision-making processes within organizations, leading to improved operational efficiency.
Workday’s initiatives come at a time when businesses are more eager than ever to innovate through AI while ensuring compliance and security. This new system represents a significant step towards the seamless integration of AI into everyday business processes, allowing organizations to adapt to the evolving demands of the digital workplace.
For more information about Workday and its new Agent System of Record, visit Workday’s official website.
Keywords: Workday, AI management, Agent System of Record
Secondary Keywords: workforce management, digital workforce, role-based AI agents
What is the new Agent System of Record from Workday?
The Agent System of Record is a new feature from Workday designed to streamline workforce management. It helps businesses manage their employees more efficiently by providing better data organization and access.
How does the new system benefit employees and managers?
Employees and managers get improved tools for tracking work schedules, attendance, and performance. This leads to smoother communication and helps everyone work better together.
Is the new system easy to use?
Yes, Workday designed the Agent System of Record to be user-friendly. The interface is simple, so both managers and employees can quickly find what they need without extensive training.
Can the system be customized for different businesses?
Absolutely! The Agent System of Record is flexible, allowing companies to tailor it to their specific needs. This means businesses can adjust settings to fit their particular workforce requirements.
Will this system help with remote work?
Yes, the new system supports remote work by allowing easy access to all workforce management tools online. This means employees can stay informed and engaged, no matter where they are working from.
