Zoho has enhanced its AI platform, Zia, by introducing new features like Zia agents, agent studio, and an agent marketplace. These innovations allow businesses to create, build, and share intelligent digital agents tailored to their needs. With the Zia Agent Studio, users can easily develop custom agents using both no-code and low-code options. They can access various pre-built skills and tools from Zoho’s ecosystem, streamlining operations across applications. Zoho aims to provide flexible, data-driven solutions while prioritizing customer privacy. Since launching Zia in 2015, the platform has grown to support over 850,000 customers globally, solidifying its role in enhancing productivity through AI.
Zoho Expands AI Capabilities with New Zia Agents
Zoho is taking a significant step forward in the world of artificial intelligence (AI) with the expansion of its AI platform, Zia. The company has introduced new features including AI agents, Zia agents, an agent studio, and an agent marketplace. This expansion aims to provide valuable context and data-driven solutions to its customers, enabling them to create more intelligent and autonomous digital agents within their organizations.
Empowering Enterprises to Innovate
With these latest solutions, Zoho is empowering businesses to access, build, and distribute smart digital agents tailored to their specific needs. Central to this initiative is the newly launched Zia Agent Studio, which allows users, including customers, partners, and developers, to create customized agents equipped with inherited skills. These agents can then be shared and distributed through Zoho’s Agent Marketplace.
No-Code Tools for Everyone
One of the standout features of Zia Agent Studio is its focus on inclusivity. Users can enjoy no-code and low-code experiences while building autonomous agents. This means that even those without technical expertise can create agents that meet their unique requirements. Furthermore, users have access to a broad range of pre-existing Zia Skills and tools from Zoho’s ecosystem, making it easier than ever to create tailored solutions.
Seamless Integration and Future Prospects
Zia Agents can be deployed on any Zoho application and can be easily accessed using the Ask Zia feature. In the future, these agents will also be compatible with third-party applications, broadening their usability. The ability to combine agents with complementary skills through the Zia Agent Studio means companies can develop a single agent capable of handling various tasks efficiently.
A Commitment to Customer Value
Sridhar Vembu, Zoho Corporation’s co-founder and chief scientist, emphasized the company’s dedication to delivering powerful solutions. He stated that Zoho aims to enhance customer value while prioritizing flexibility and data privacy. Since launching Zia in 2015, the platform has continuously evolved, introducing features like Ask Zia in 2018, which serves as a conversational assistant to help employees perform their tasks more effectively.
With over 850,000 customers worldwide, Zoho’s AI advancements are informed by rich functional data, making them a valuable asset for businesses looking to innovate and enhance efficiency.
In conclusion, Zoho’s new AI offerings signal a major advancement in the capabilities available to businesses. By making it easier to create and implement intelligent agents, Zoho is set to redefine how organizations leverage technology for better performance.
Tags: Zoho, Zia, artificial intelligence, digital agents, business innovation
What are Zoho’s AI agents?
Zoho’s AI agents are smart tools that help automate different business tasks. They can handle repetitive work, answer customer questions, and assist with data management. This allows your team to focus on more important things.
How can AI agents improve my business?
AI agents can save time and reduce errors by taking care of routine tasks. They can also provide quick responses to customer inquiries. This means better service and happier customers, leading to more sales and growth for your business.
Are the AI agents easy to use?
Yes, Zoho’s AI agents are designed to be user-friendly. You don’t need to be a tech expert to set them up. The interface is simple, and there are plenty of resources available to help you get started.
Can I customize the AI agents for my specific needs?
Absolutely! Zoho’s AI agents can be tailored to fit your business needs. You can adjust their settings, train them on your data, and set specific tasks for them. This way, they work just the way you want.
Is my data secure with Zoho’s AI agents?
Yes, Zoho takes data security seriously. They use advanced security measures to protect your information. You can trust that your data will be safe while using their AI agents for business automation.
