A recent study sponsored by Icertis reveals that by 2025, 90% of procurement leaders plan to adopt AI agents to enhance their operations. The 2025 ProcureCon Chief Procurement Officer Report indicates that nearly 40% of Chief Procurement Officers (CPOs) are shifting their focus beyond just cost savings to include advanced analytics and AI for better decision-making. Despite current efforts to cut costs, a majority of procurement teams have yet to demonstrate measurable ROI. The report emphasizes the importance of AI in improving efficiency and managing challenges like supply chain disruptions and inflation. As procurement strategies evolve, AI partnerships are seen as crucial for overcoming integration and data quality issues. The full report is available for further insights.
90% of Procurement Leaders to Adopt AI Agents in 2025, According to Icertis Sponsored Study
A recent study sponsored by Icertis, a global provider of AI-powered contract intelligence, has revealed a significant trend for the procurement sector. The 2025 ProcureCon Chief Procurement Officer Report indicates that 90 percent of procurement leaders are either considering or already using AI agents to enhance their operations.
Forward-thinking companies are looking for quicker value and measurable returns, steering them toward advanced technologies like AI. The survey shows that nearly 40 percent of Chief Procurement Officers (CPOs) aim to generate value beyond simple cost savings. By utilizing AI and advanced analytics, they can provide valuable insights for critical decision-making, enhancing overall profitability.
Bernadette Bulacan, Chief Evangelist at Icertis, emphasizes that AI can transform procurement by automating complex tasks and ensuring financial objectives are prioritized. This shift allows procurement teams to make smarter decisions and drive better commercial outcomes.
Key Findings from the 2025 CPO Report:
– CPOs anticipate a challenging year. Common concerns include managing supply chain disruptions, addressing rising costs, and diversifying supplier bases.
– While procurement is achieving cost reductions, 62 percent noted that ROI has stayed the same or decreased, indicating a need for AI to improve contract terms and revenue optimization.
– Leveraging AI remains a top priority for procurement leaders, outpacing traditional ESG goals in importance.
– Overcoming obstacles in AI adoption is critical, as many leaders face integration challenges and data quality issues.
Chris Rand, Head of Research at ProcureCon Insights, highlights a shift in procurement strategies from reactive to proactive. CPOs are not just accepting AI but integrating it into their core processes, recognizing its potential to capture more revenue.
As procurement teams continue to navigate the changing landscape, they are focusing on partnerships with AI innovators like Icertis to maximize the potential of their contract data.
For further insights, download the full 2025 Annual ProcureCon CPO Report.
About Icertis
Icertis leads the marketplace in AI-powered contract intelligence, helping organizations effectively manage their contracts to drive revenue, reduce costs, and ensure compliance. Trusted by over one-third of the Fortune 100, Icertis plays a vital role in optimizing enterprise contract management strategies.
Media Contact
Michelle Rodriguez
Senior Manager, Corporate Communications
corpcomm@icertis.com
Tags: AI in Procurement, Contract Management, Icertis, Procurement Trends, CPO Report 2025.
What are AI agents in procurement?
AI agents in procurement are smart software tools that help manage and improve purchasing processes. They can analyze data, find the best deals, and automate routine tasks, making work easier and more efficient for procurement leaders.
Why should procurement leaders consider using AI agents?
Procurement leaders should consider AI agents because they can save time and money. These agents can quickly gather and analyze information, help make better decisions, and improve supplier relationships by keeping everything organized.
How will AI agents impact decision-making in procurement?
AI agents will make decision-making faster and more accurate. They provide insights based on data analysis, helping leaders to understand trends and make informed choices. This can lead to better negotiations and outcomes.
What skills will procurement teams need to work with AI agents?
Procurement teams will need to develop skills in data analysis, technology, and change management. Understanding how to work with AI systems and interpret the data they provide will be essential for success.
When can we expect most procurement leaders to adopt AI agents?
According to a study by Icertis, it’s predicted that about 90% of procurement leaders will adopt AI agents by 2025. This shows a strong trend towards using technology to enhance procurement processes and drive efficiency.
