Gabby Wong is the Chief Executive Officer of FranConnect, bringing nearly 30 years of experience in growing software and SaaS businesses. She has a strong background in various areas including mergers and acquisitions, corporate strategy, and Marketing. Gabby joined FranConnect in 2016 as Executive Vice President of Operations and became CEO in 2018. During her leadership, the company’s revenue has increased fivefold, and it has grown to support over 1,500 brands globally. Gabby has led three acquisitions in just four years, expanding FranConnect’s workforce to over 300 employees across multiple countries. She has been recognized as a finalist for the EY Entrepreneur of the Year Award in 2022 and 2023, showcasing her significant impact in the industry.
Gabby Wong: Leading FranConnect to New Heights
Gabby Wong is making waves in the tech world as the Chief Executive Officer of FranConnect. With nearly 30 years of experience in the technology sector, she specializes in helping private equity-backed software and SaaS companies grow. Under her leadership, FranConnect has seen remarkable growth, increasing its revenue fivefold since she became CEO in 2018.
Before taking the reins, Gabby joined FranConnect in 2016 as the Executive Vice President of Operations. She’s well-known for her expertise in various areas crucial to business success, including mergers and acquisitions, corporate strategy, product innovation, and customer success. Her strong background has enabled FranConnect to thrive, now serving over 1,500 brands and one million locations worldwide.
Highlights of Gabby’s Achievements:
– Led three major acquisitions in four years
– Expanded FranConnect’s workforce to over 300 employees in multiple countries including the US, Canada, India, and Australia
– Recognized as an EY Entrepreneur of the Year Award Mid-Atlantic Finalist in both 2022 and 2023
Prior to her role at FranConnect, Gabby held senior positions at well-known companies like Oracle, EverFox/ForcePoint, Verint Systems, and Qualtrics. Her journey reflects her dedication to driving technological advancements and delivering exceptional solutions for franchise and multi-location businesses.
For industry insights and updates, follow Gabby Wong on LinkedIn.
Tags: Gabby Wong, FranConnect, Chief Executive Officer, technology growth, SaaS, entrepreneur, business success
What is FranConnect’s new AI suite?
FranConnect has launched a new suite of AI agents that help franchises and businesses with multiple locations. These AI bots use generative technology to automate important tasks, making operations smoother and more effective.
How can AI bots benefit my franchise?
AI bots can save time and reduce costs by automating key business processes. They can handle customer inquiries, manage appointments, and analyze data, helping franchise owners focus on growth and strategy rather than daily tasks.
Are these AI agents easy to set up?
Yes, FranConnect’s AI agents are designed to be user-friendly. Most businesses can integrate them into their existing systems without needing extensive technical knowledge or additional resources.
What types of tasks can these AI bots automate?
The AI bots can take care of various tasks like customer support, lead generation, and data analysis. They can also help with Marketing campaigns and managing social media, making them valuable for any franchise or multi-location business.
Is my business too small for these AI solutions?
Not at all! FranConnect’s AI bots are flexible and scalable, making them suitable for businesses of all sizes, including small franchises. They can help streamline processes and improve efficiency, no matter how big or small your business is.