 "An Air India passenger discovered a cockroach in her omelette, leading to food poisoning and an urgent investigation by the airline.")
An Air India passenger recently expressed outrage after discovering a cockroach in an omelette served during a flight from Delhi to New York on September 17, 2024. In a post on social media, the passenger shared distressing details, noting that her two-year-old child had eaten half of the contaminated meal before they found the cockroach, resulting in food poisoning. Air India has since responded, stating they are investigating the matter with their catering service provider and are concerned about the incident. They assured customers that they work with reputable caterers who follow strict quality checks for in-flight meals. The airline vows to take necessary measures to prevent similar incidents in the future.
Air India Faces Controversy After Passenger Finds Cockroach in In-Flight Meal
Air India is in the spotlight following a distressing incident where a passenger discovered a cockroach in their omelette while traveling on flight AI 101 from Delhi to New York. This embarrassing revelation was shared by the passenger on social media, claiming that they and their two-year-old child had already consumed a significant portion of the meal before making the shocking discovery.
The airline acknowledged the situation in a statement, confirming they are aware of the complaint and have engaged with their catering service provider to investigate the matter thoroughly. Air India emphasized their commitment to passenger satisfaction and expressed concern over the incident, pledging to take necessary steps to prevent such occurrences in the future.
The airline’s spokesperson reassured customers that they work with reputable catering partners known for adhering to strict quality standards. Nevertheless, this incident has raised questions about food safety and hygiene standards onboard.
In her social media post, the passenger not only highlighted the unsanitary condition but also mentioned suffering from food poisoning as a result. The situation was tagged with the aviation regulator, DGCA, and Civil Aviation Minister K Rammohan Naidu, drawing more attention to the issue.
As the investigation unfolds, many passengers are calling for better oversight of in-flight meal preparation to ensure that such alarming incidents do not happen again. Air India has stated it will continue to investigate and address the matter accordingly.
For now, travelers are advised to be cautious and report any food safety issues to their airline immediately.
(Last Updated: September 28, 2024 | 5:16 PM IST)
What happened with the Air India passenger?
A passenger found a cockroach in their food while flying with Air India.
How did Air India respond to the incident?
Air India expressed concern and promised to investigate the matter seriously.
What should passengers do if they find something unpleasant in their food?
Passengers should report the issue to the flight crew immediately for quick assistance.
Will the airline compensate the passenger for the incident?
Compensation details depend on the airline’s policy, and the passenger should contact Air India for specific information.
How can Air India improve food safety on flights?
Air India can improve by regularly checking food quality and hygiene standards during preparation and serving.
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